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How it works

Getting quality care just got a whole lot easier

Forget what you know about traditional primary care: the inconvenient scheduling, long wait times and increasing expenses. 98point6 is pioneering a new approach to primary care, using technology to bring affordable, on-demand access to everyone—because we think that’s the way it should be.

Physician expertise, paired with AI

98point6 combines the expertise of world-class physicians with the power of artificial intelligence (AI), allowing us to put primary care in the palm of your hand. Here’s how it works: Our AI was carefully developed to optimize your experience. Not only does it gather information upfront, it learns from every visit, getting smarter each time you use it. This advanced technology helps streamline your visit so you can quickly get the care you need, the moment you need it. Most importantly, it allows your physician to focus more of his or her time on what matters most—you.

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Inside your 98point6 visit

98point6 automated assistant app screen

TELL US YOUR
SYMPTOMS

First, our Automated Assistant gathers details about your symptoms or health questions. Your doctor will have reviewed this information prior to joining your visit so your conversation is seamless. And, since we learn more about you with each visit, your experience will be streamlined over time.
98point6 doctor-patient chat in app

GET DIAGNOSIS
AND TREATMENT

Next, your doctor will assess your symptoms, diagnose health issues or answer questions via secure in-app messaging (with photo and video capabilities, if required) giving you all the time you need to express your concerns. Most cases are resolved simply through text-based dialogue, making it the simplest way to get treatment where and when you need it.
98point6 care plan in app

YOUR PERSONALIZED
CARE PLAN

Finally, your doctor will explain your diagnosis and treatment and ensure your questions have been answered. You can even ask about more than one health concern within the same visit. When your visit is complete, your Care Plan will be available in the app, and any prescriptions or labs will be called in to your preferred pharmacy or lab center.

Inside your 98point6 visit

  • 98point6 automated assistant app screen

    First, our Automated Assistant gathers details about your symptoms or health questions. Your doctor will have reviewed this information prior to joining your visit so your conversation is seamless. And, since we learn more about you with each visit, your experience will be streamlined over time.

TELL US YOUR
SYMPTOMS

  • 98point6 doctor patient chat in app

    Next, your doctor will assess your symptoms, diagnose health issues or answer questions via secure in-app messaging (with photo and video capabilities, if required) giving you all the time you need to express your concerns. Most cases are resolved simply through text-based dialogue, making it the simplest way to get treatment where and when you need it.

GET DIAGNOSIS
AND TREATMENT

  • 98point6 care plan in app

    Finally, your doctor will explain your diagnosis and treatment and ensure your questions have been answered. You can even ask about more than one health concern within the same visit. When your visit is complete, your Care Plan will be available in the app, and any prescriptions or labs will be called in to your preferred pharmacy or lab center.

YOUR PERSONALIZED
CARE PLAN

Getting the most from 98point6

98point6 app screen, start a visit

Our doctors are able to treat the full spectrum of primary care illnesses—all through our text-based platform via secure in-app messaging. That means you can access care anytime of day and anywhere—no appointments necessary. Whether you’re on the go, in the conference room or in the comfort of home, it’s simple and private access to board-certified care.