We're keeping you informed
Coronavirus has become widespread throughout the U.S., with some communities experiencing greater impact than others. Staying informed and prepared is the best way to minimize risk and protect yourself and your family. The Centers for Disease Control and Prevention (CDC) recommends practicing physical distancing, wearing face masks and exercising good hygiene as the most effective ways to mitigate exposure to the virus—keeping you, your family and your community safe.
Brad Younggren, MD
98point6 Chief Medical Officer
Why virtual care?
Virtual care is one of the most impactful tools available in the fight against COVID-19, and we’re as dedicated as ever to providing the diagnosis, treatment and reassurance you need from home. Text-based care allows us to evaluate symptoms without you risking exposure—or potentially passing the illness to others—and is key during this time of physical distancing, helping to flatten the curve and prevent further spread of the virus.
Committed to your care
Because COVID-19 has resulted in higher volumes to our virtual clinic, we’ve created a dashboard showing wait times from previous days as an indicator of the time it could take for a doctor to join your visit. If you do experience a wait, our app can notify you when the doctor becomes available—so you can still go about your day.
See the dashboard
Frequently asked questions about coronavirus
Coronaviruses are a common family of viruses that cause infections ranging from the common cold to more serious illnesses. Most people have had a coronavirus at some time in their lives. The most recently discovered type causes an infection called “coronavirus disease 2019” (abbreviated COVID-19).
Contact tracing is a way of identifying individuals who may have come in contact with a person who has been diagnosed with a virus or disease. Since COVID-19 is contagious and those infected may not be experiencing symptoms, this is a core disease control measure used to stop the spread.
As part of this process, public health and medical staff work with the patient who was/is infected to help them recall everyone with whom they have had close contact when they may have been contagious. Those individuals (contacts) are then informed of their potential exposure in a quick and sensitive manner by public health staff, who also offer essential education, guidance and support to ensure those individuals and their community are protected.
According to the Centers for Disease Control and Prevention (CDC), adults of increasing age and people who have serious chronic medical conditions like heart disease, diabetes and lung disease have a higher risk of developing complications from this illness.
Outside this high-risk group, a complete recovery is likely, although reports of complications in a subset of COVID-19 patients include Multisystem Inflammatory Syndrome (MIS-C) in children, as well as respiratory, neurological, kidney and vascular effects on adults. Also bear in mind that people of all ages and levels of risk can transmit the infection and increase the spread.
Click here for the most complete and updated list from the CDC of people at highest risk of severe illness from COVID-19.
In addition to staying home, washing hands frequently and practicing physical distancing, the CDC recommends adults of increasing age and/or those with chronic conditions like asthma, severe obesity and diabetes consider additional precautions such as:
- Reduce trips to the pharmacy: Speak to your healthcare provider, insurer and pharmacist about obtaining at least a 2-week supply of necessary prescription and nonprescription medications.
- Make sure essential vaccinations are up-to-date: If you don’t recall, your healthcare provider should have a record of your last inoculation against influenza and pneumococcal disease.
- Do not delay care under any circumstances: Emergency departments have contingency infection prevention plans to protect patients from contracting COVID-19, so seek help immediately if your underlying condition requires care. Similarly, if you have an underlying condition and think you may have COVID-19, contact your healthcare provider right away.
Click here to get additional recommendations from the CDC based on specific high-risk conditions.
It is believed that COVID-19 is spread mainly through small droplets from the nose or mouth that are expelled when an infected person coughs or exhales. When the droplets land on objects and surfaces, others can catch COVID-19 by coming into contact with these droplets and then touching their eyes, nose or mouth. Because some people without symptoms may be able to spread the virus (“asymptomatic spread”), the CDC recommends wearing a face covering in public as a cautionary measure. Since COVID-19 is still relatively new, we are learning more each day about the specifics of transmission and the severity of illness it causes.
The best way to prevent illness is to avoid being exposed to the virus, according to the CDC. You can do this by:
- Regularly and thoroughly cleaning your hands with an alcohol-based hand rub or washing them with soap and water, as this kills viruses that may be on your hands.
- Not touching your eyes, nose and mouth.
- Covering your cough or sneeze with a tissue and throwing the tissue away.
- Cleaning and disinfecting frequently touched surfaces and objects.
- Practicing physical distancing. This means avoiding crowded public places and large gatherings where close contact with others may occur. It’s recommended you aim for a physical distance of approximately 6 feet from others when possible.
- Wearing a face covering whenever you're in a public setting, especially in situations where physical distancing is a challenge.
As businesses, communities and activities open up again, experts, including the CDC, have reiterated there is no way to ensure zero risk of COVID-19 infection. Although lockdowns may be lifting, the prevention measures remain the same: everyone is encouraged to continue maintaining physical distance and wearing face coverings in public, be vigilant about hand hygiene and stay home if they feel sick. It’s also a matter of individual comfort level, which includes taking into consideration factors like your personal risk and your family risk (having someone in the household with an elevated personal risk of COVID-19-related complications).
For thought-starters around making the best decision for you and your family, as well as tips around specific activities such as going to the gym, traveling overnight, using public transportation and playing youth sports, visit the Centers for Disease Control and Prevention website.
Click here for the latest updates on COVID-19, including a state-by-state map from Johns Hopkins that shows reported cases and community transmission to date by county level.
Based on recent research, the CDC recommends people wear face coverings, including cloth masks, bandanas and scarves, any time they are in public settings. Masks have been shown to be effective at both protecting the wearer and preventing the spread of coronavirus to others. Since many people who are infected experience mild to no symptoms, it is important to seriously consider this voluntary public health measure for the safety and protection of your local community. Unless you already have them, surgical masks and N-95 respirators should not be purchased, since they are in short supply and are critically needed for healthcare workers. For more information on how to wear and make homemade face coverings, see the CDC guidance here.
General symptoms of COVID-19 for children are similar to those seen in adults. However, children tend to experience milder symptoms (resembling a common cold or low-grade flu) such as fever, runny nose and cough. Other potential symptoms include tiredness, sore throat, shortness of breath, body aches, headaches, vomiting and diarrhea with occasionally more severe illness, like pneumonia.
In rare cases, some children are experiencing a systemic inflammatory condition similar to Kawasaki disease with fever, eye redness and an unusual rash on the body (including the extremities). Currently being referred to as Multisystem Inflammatory Syndrome in Children (MIS-C), this can occur without the usual respiratory symptoms and in children who have recovered from a previous COVID-19 infection. If your child is experiencing any of the above, start a visit with us or contact your pediatrician to see if testing for COVID-19 or an in-person evaluation is appropriate.
Symptoms and Precautions
The most common symptoms of COVID-19 are fever, tiredness, shortness of breath and dry cough. Some patients may have aches and pains, nasal congestion, runny nose, sore throat or diarrhea. These symptoms are usually mild, begin gradually and can appear 2–14 days after being exposed. Individuals of increasing age and those with underlying medical conditions like high blood pressure, heart problems, lung conditions or diabetes are more likely to develop serious illness, as well as people with a history of smoking. For a more detailed look at symptoms, visit the CDC page here.
98point6 encourages widespread use of testing for COVID-19, and your physician may recommend it as part of your medical evaluation. You are also encouraged to discuss any concerns you might have about your personal risk or potential for exposure, as 98point6 doctors can order testing on the basis of these concerns, even in the absence of symptoms. Connecting with a physician will ensure your symptoms get assessed and you are guided towards the right next steps, which may include a visit to a testing center nearest you.
It’s important to get the care you need in a way that prevents the disease from spreading to others. Take advantage of virtual care or contact your healthcare provider (call before visiting). A physician will discuss your symptoms and your risk for COVID-19 and help you decide whether you need testing. It may be recommended you self-isolate in your home for a period of time.
If you live with family or roommates, this entails:
- Staying in a separate room and using a different bathroom, if possible.
- Avoiding the sharing of personal household items, including drinkware and towels.
- Wearing a mask if you do need to be in the same room for even a brief amount of time.
- Everyone in the household should be vigilant about hygiene, from covering coughs and sneezes to thoroughly washing hands with soap and water or using an alcohol-based hand sanitizer, plus cleaning frequently touched surfaces daily.
When to Seek Care
Unless you are in a high-risk group (older adults and people who have serious chronic medical conditions) for developing complications, the best thing you can do is self-isolate and monitor your symptoms carefully.
- Get rest and stay hydrated; this helps support your immune system.
- Use the same over-the-counter medications you would to treat the symptoms of a cold, such as acetaminophen for fever and aches and cough/cold medicine.
- For questions or peace of mind, take advantage of virtual care, as needed.
If you develop emergency warning signs for COVID-19, get medical attention immediately. Call your healthcare provider ahead of time and tell them your COVID-19 status. Emergency warning signs include*:
- Trouble breathing
- Persistent pain or pressure in the chest
- New confusion or difficulty waking up
- Bluish lips or face
- Severe and constant dizziness or lightheadedness
*This list is not all-inclusive. Please consult your medical provider for any other symptoms that are severe or concerning.
There are two main types of tests for COVID-19 available today:
- COVID-19 viral tests, also known as PCR (Polymerase Chain Reaction) tests, use a sample taken from the nose or mouth by swab to determine whether you have an active infection with the virus. If you have symptoms, a 98point6 physician can help determine if a viral test is the appropriate next step.
- Antibody tests (also known as serological tests) use a blood sample to reveal markers of immune response in the form of antibodies, which frequently show up in the blood more than a week after symptom onset. In addition to confirming suspected cases after a patient has recovered, antibody tests can also reveal who was infected but didn’t know it due to mild or no symptoms. If you have questions about antibody testing for COVID-19, a 98point6 physician can help determine if an antibody test is appropriate.
Our physicians can provide orders for viral, also known as PCR (Polymerase Chain Reaction) tests, and guide patients to testing locations and directly order antibody testing for COVID-19 if you meet the requirements necessary. We are working to help patients get access to appropriate testing where we can, and many areas are opening up more options to the general public. Be sure to ask your 98point6 physician about your interest in testing for the most up-to-date information and to see if you qualify.
Our bodies make specific antibody proteins in response to infections. A positive COVID-19 antibody test tells you that your immune system has responded to an infection or exposure by making a detectable amount of these antibodies. If you have a positive result and have questions, start a visit with one of our physicians. They can help you understand your next steps.
No. At this time, antibody tests cannot tell you whether or not you are immune to COVID-19. Because this is a new virus, it is not known how long the antibodies remain present after infection or exposure. Additionally, some people may have a prolonged period of viral shedding after recovery, which means you can still spread the infection to others. A positive antibody test is also unable to determine:
- How sick you may or may not become
- If you can get sick with the virus again
- If you are contagious
- If you can or should return to work or other activities
With a positive result, you should continue to practice social distancing, good hand hygiene and limit your exposure to others, as you may be contagious and may still be vulnerable to re-infection.
Per the Food and Drug Administration (FDA), you may be an eligible donor if you’ve had a prior diagnosis of COVID-19, documented by a laboratory test, and meet other general donor criteria. Individuals must have complete resolution of symptoms for at least 28 days before they donate or alternatively have no symptoms for at least 14 days prior to donation with a negative viral/PCR (Polymerase Chain Reaction) test for active COVID-19 disease. Please check with this website from the FDA to find out more.
A negative COVID-19 antibody test result means you are not producing an immune response to the COVID-19 virus. You may have never been exposed, or your system may not be producing enough antibodies to detect. Some people never develop antibodies even if they have had an infection. This result means you should take extra precautions because you remain at-risk of infection. If you have a negative result and have questions, start a visit with one of our physicians. They can help you understand your next steps.
At this time, there are no guidelines from the Centers for Disease Control and Prevention (CDC) or the World Health Organization (WHO) for returning to work based on the results of viral/PCR (Polymerase Chain Reaction) tests or antibody tests for the general public. If you are a healthcare provider, we suggest that you check with your place of employment for further guidance on return to work.
If you’re receiving a viral or antibody test for COVID-19, it’s possible that your lab costs may be covered. As part of the Coronavirus Aid, Relief and Economic Security (CARES) Act, most insurance plans are covering or reimbursing for qualifying COVID-19-related testing costs. While some testing and lab locations may require payment at the time of testing, or bill you afterwards, it’s possible that these costs are reimbursable either through your insurance provider or your state (if you’re on Medicaid, a state-sponsored health plan or uninsured). If you do need to pay out-of-pocket for your test, know that the cost can vary. If you are billed by your lab, please contact your insurance provider or state health department to discuss how to get reimbursed for your labs related to COVID-19.
Medications and Treatment
Ibuprofen is an over-the-counter non-steroidal anti-inflammatory drug (NSAID) commonly used to treat fever and mild to moderate pain. You may have seen headlines and social media posts suggesting that this medication could aggravate COVID-19.
The World Health Organization (WHO), based on currently available information, does not recommend against the use of ibuprofen. They continue to consult with physicians treating COVID-19 patients and remain unaware of reports of any negative effects of ibuprofen, beyond the usual known side effects that limit its use in certain populations. The U.S. National Institute of Allergy and Infectious Diseases agrees, stating that more research is needed but for now, there is no evidence that ibuprofen increases the risk of serious complications or of acquiring the virus that causes COVID-19.
If you are still not comfortable, acetaminophen is an alternative medication that can be used for fever and pain.
Because COVID-19 is new and different, it needs its own vaccine. Research into a COVID-19 vaccine is ongoing, but it may be some time before it is ready.
Other vaccines, such as the flu shot and pneumococcal vaccine, do not provide protection against COVID-19. Depending on your medical history, these vaccinations may still protect you from other illness or complications of COVID-19, so discuss them with a physician if you have questions.
There has been talk in the media about the use of malaria drugs chloroquine and hydroxychloroquine; however, the Food and Drug Administration (FDA) has determined that these medications are unlikely to be effective in treating COVID-19. Our clinic does not prescribe these medications under any circumstances, and can provide suitable alternatives if you will be traveling to a destination where malaria is a consideration.
Currently, no medications have been approved by the Food and Drug Administration (FDA) for the treatment or prevention of COVID-19, including remdesivir, the safety and efficacy of which has not yet been established. The FDA has issued an emergency use authorization (EUA) of remdesivir to treat severe cases of COVID-19 in a hospital setting, but at this time, remdesivir is not available for prescription.