Behavioral Health and Primary Care:

Better Together

Therapy:

$0/VISIT

Coaching:

$0/VISIT


Taking that first step toward mental health can be tough. That’s why 98point6 offers a more convenient, integrated approach that starts with a primary care visit and may include collaboration with a certified behavioral coach or Licensed Clinical Social Worker. Wherever you are on the path to holistic well-being, you can feel strong and supported knowing your care team is on your side.

Available to eligible employees and dependents 18+.

Taking that first step toward mental health can be tough. That’s why 98point6 offers a more convenient, integrated approach that starts with a primary care visit and may include collaboration with a certified behavioral coach or Licensed Clinical Social Worker. Wherever you are on the path to holistic well-being, you can feel strong and supported knowing your care team is on your side.

Available to eligible employees and dependents 18+.

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The per-visit fee some members may have for therapy and primary care visits will be waived through December 31, 2021 in response to the CARES Act.

Behavioral health coaching is available to adult members located in all 50 states across the U.S. and Washington, D.C.; licensed therapy is currently accessible only to adult members (18+) located in limited states; new states are added monthly and therapy will be available nationwide by the end of 2021.

The per-visit fee some members may have for therapy and primary care visits will be waived through December 31, 2021 in response to the CARES Act.

Behavioral health coaching is available to adult members located in all 50 states across the U.S. and Washington, D.C.; licensed therapy is currently accessible only to adult members (18+) located in limited states; new states are added monthly and therapy will be available nationwide by the end of 2021.

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Get the right care at the right time...with the right provider.

Step 1 Phone (1)

Start a text-based visit with a physician anytime, from anywhere. The doctor will evaluate for behavioral health concerns in connection with any physical symptoms you may be experiencing.

Step 2 Doc (2)

If the physician believes a behavioral health coach or licensed therapist is the appropriate next step, you’ll be directed via a link in the Care Plan to schedule a private and secure video-based session at your convenience—during the daytime, evening or weekend.

Step 2 Doc (2)
Step 3 Laptop (1)

Show up for your scheduled appointment by joining the meeting link you received in your confirmation email. At the conclusion of your session, you’ll receive a follow-up email with instructions for scheduling future sessions.

Step 4 CarePlan

Physicians and behavioral health specialists may collaborate on developing a custom, evidence-based plan that addresses your whole self, body and mind. This can include medication management and programs that align with your needs and lifestyle.

Step 4 CarePlan

What we treat

Board-certified physicians may coordinate care with behavioral health coaches and licensed therapists to address:

  • Anxiety and panic attacks
  • Depression (including seasonal and postpartum)
  • Grief
  • Healthy body image
  • Self-confidence
  • Sleep challenges
  • Stress management
  • Professional development

What we treat

Board-certified physicians may coordinate care with behavioral health coaches and licensed therapists to address:

  • Anxiety and panic attacks
  • Depression (including seasonal and postpartum)
  • Grief
  • Healthy body image
                                  
  • Self-confidence
  • Sleep challenges
  • Stress management
  • Professional development
Behavioral health visits can be scheduled during the daytime or evening, including some weekends. Please note that while the 98point6 virtual clinic is open 24/7, the behavioral health service currently operates during set business hours.

FAQs

How can I start a behavioral health visit?

Care starts with a text-based visit with one of our board-certified physicians. These doctors assess mental health concerns and direct you to the appropriate level of care with either a certified behavioral health coach or Licensed Clinical Social Worker (LCSW). The behavioral health specialist collaborates with patients and provides ongoing assessment to determine the right support and next steps on the path to care. 98point6 physicians may also prescribe medication, as necessary, based on patient assessment and coach or therapist recommendation.

Are 98point6 behavioral health services also text-based?

Behavioral health coaching and therapy visits are video-based. They both can be scheduled at a time that is convenient for you.

What behavioral health concerns and conditions does 98point6 support?

Conditions that may benefit from coaching include, but are not limited to:

  • Stress management (developing resilience and health habits to manage different types of stress)
  • Overcoming sleep challenges
  • Reducing social isolation
  • Promoting self-confidence and/or healthy body image
  • Personal or professional development.

Conditions that may be addressed in therapy include, but are not limited to:

  • Anxiety (generalized anxiety, panic attacks)
  • Depression (persistent, seasonal, postpartum)
  • Grief

Some symptoms and conditions, such as substance use disorder, bipolar disorder, schizophrenia or those requiring controlled medications (ADHD), may result in a self-referral to in-person care. Start a visit with a 98point6 physician, who can help guide you toward the appropriate next steps.

The 98point6 prescription policy also limits specific psychiatric medications. If a patient requires that level of care, they will be referred to a psychiatrist.

Who is eligible for behavioral health visits with 98point6?

If your employer offers behavioral health therapy and coaching through 98point6, all eligible employees and dependents 18+ have access. Therapy and coaching are not available for those under age 18 at this time.

Behavioral health coaching is available to adult members in all 50 states and Washington, D.C. At present, therapy is only available to adult members residing in Washington state; however, additional locations are forthcoming in the near future.

Can I switch to a new behavioral health coach or therapist if needed?

Please work directly with your coach or therapist in providing feedback to help ensure the most optimal care experience and to be paired with the specialist that fits your unique needs.

Can 98point6 behavioral health support immediate mental health emergencies?

98point6 is not for emergencies. This service does not address life-threatening conditions. If you are experiencing an emergency or are in imminent danger, please call 9-1-1.