Built to deliver a better experience for providers and patients.

Expert Systems

Extend the reach of your care team by allowing physicians to focus on patients, not paperwork

Optimized workflows

Guided by clinicians and more than 8 years experience operating a 24/7 on-demand virtual clinic.

Automation and decision support

Reduce the administrative burden and cognitive load on clinicians.

Simple patient app

Discreet and easy to use – one tap starts a text-based visit.


Proof points from 8 years operating our own virtual clinic

  • 3 million+ members
  • 93% resolution rate
  • More than 50% reduction in active clinician time since technology launched
  • 4.8 average star rating from more than 37,000 app store reviews

Ryan Fix, President Retail Health at MultiCare

“Our strategic partnership with 98point6 will help us scale our digital capabilities to meet community demand and bring a new level of meaningful engagement to our customers.”

Designed by clinicians.
For clinicians.

A web-based Clinician Console for conducting efficient, high-quality visits

Virtual Waiting Room

Automated and Manual Case Assignment

Automated Medical Interview and Case Presentation

Automated Practice Standards

Patient Chart

EMR Data integration with HL7

Patient-Clinician Chat and Video

Chat Suggestions

Diagnosis and Treatment

Automated and Manual Care Plans

Medical Recommendation Letters

Clinical Documentation

Video to Establish Care (VtEC)

Your brand, our app – a cohesive patient experience

A simple, convenient clinic entry point configurable to reflect your brand and deliver a patient-centered experience augmented by artificial intelligence and machine learning. Exceptionally easy to onboard and backed by extensive user research, patients can start a visit from anywhere they have phone service, leading to unprecedented utilization – 8x higher than traditional telemedicine.

Step 1

Patients start a visit with one tap

Our simple to use app can be configured with your branding so patients always access care from the same trusted healthcare provider.

Step 2

Automated patient intake

The 98point6 Automated Assistant conducts intake interviews using natural language so the patient can freely describe their condition.

Step 3

Clinician care delivery

Clinician reviews intake information, then joins the visit and completes the interview, diagnosis and Care Plan.

Step 4

After the visit

Patients can access Care Plans, prescriptions, visit history and transcripts, lab results and more any time in the app.


Hybrid care:
Patients want it all

Health systems face a perfect storm of shifting consumer demand, changing economics and increased competition from new entrants. A next-generation ambulatory care strategy will help systems leverage their community presence and existing physical footprint to capture more virtual care revenue. It starts with augmenting your care delivery model with proven technology that provides consumer-centric digital services.

  • Digital expansion of urgent care, retail, and primary care services
  • On demand app-based nurse triage
  • Behavioral health
  • Services to sell directly to employers
  • Subscription-based primary care

Schedule a demo