December 11, 2019

Sutter Health | Aetna Offers Access To Primary Care Anytime, Anywhere

Advanced technology makes around-the-clock primary care available to all members

San Francisco – December 11, 2019 – Getting to the doctor – whether for a routine visit or an urgent matter – may not always be convenient. Sutter Health | Aetna is working to change that by making primary care available to members anytime, anywhere. With Sutter Health | Aetna’s new, on-demand, text-based, virtual primary care service provided by 98point6, members will have unlimited access to board-certified doctors 24/7. Through the secure 98point6 app, Sutter Health | Aetna members can consult with a doctor from the comfort of home or wherever they happen to be.

“Sutter Health | Aetna is committed to providing members with convenient, high-quality healthcare options to meet the demands of their busy and connected lives,” said Steve Wigginton, Sutter Health | Aetna CEO. “We’re actively seeking innovative ways to deliver a differentiated member experience and we are pleased to integrate 98point6 into our network of care.”

Sutter Health | Aetna’s custom 98point6 platform aims to make healthcare easier to access through 24/7 virtual care. 98point6’s U.S.-based, board-certified doctors have the ability to write prescriptions, order labs and suggest in-network referrals for specialists and other healthcare services. Members can text, video chat or talk with a doctor to proactively address their health concerns when it’s convenient. In many cases, 98point6 doctors can review a member’s medical history in real-time during an appointment, allowing for a more informed conversation.

“We’re excited to find a partner in Sutter Health | Aetna that shares our vision of providing affordable access to quality care,” said Robbie Cape, CEO and co-founder of 98point6. “We look forward to being a part of their offering and delivering an exceptional member experience.”

Access to 98point6 for Sutter Health | Aetna members begins January 1, 2020.

About Sutter Health | Aetna

Sutter Health | Aetna is a joint venture that brings together Sutter Health’s network of nationally recognized, high-quality doctors and hospitals with Aetna’s leading health plan expertise, cutting-edge data, analytics and health information technology, and shared care management capabilities. This joint venture aims to deliver a differentiated, personalized experience for members and is designed to improve efficiency and lower the cost of care, resulting in greater affordability. Learn more at

About 98point6

Founded in 2015, 98point6 is pioneering a new approach to primary care. By pairing AI and machine learning with board-certified physicians, our vision is to make primary care more accessible and affordable leading to better health. We meet consumers where they are by offering private, text-based diagnosis and treatment via a mobile app. For employers and health plans, 98point6 increases primary care utilization among those not actively or appropriately engaged in their health—enabling earlier medical intervention and reducing overall cost of care. For more information about 98point6, visit  

Media Contact Mary Parra 916-448-5802