98point6 full color logo
Banner|Aetna and CVS logo

Through December 31, Banner|Aetna will offer zero co-pay 98point6 virtual care visits for any reason.

Banner|Aetna members should use telemedicine as their first line of defense in order to limit potential exposure in physician offices. The $5 cost share for Banner|Aetna members, with HSA-compatible plans, will be waived for all 98point6 virtual care visits through December 31.

Visit the Aetna COVID-19 resource center for information >

White wave graphic

Enter your mobile number below and we’ll send a 98point6 app link right to your phone.

Purple mobile phone icon
Purple text bubble icon
Purple primary care cross icon
Purple clock icon

On-demand

Whether you’re feeling unwell or have a health-related question, simply sign in and start a visit whenever you’re ready. No appointment needed.

Text-based

Connect with a primary care doctor right from your phone. Get treatment for a cough while commuting to work or get care for your child’s stomach pain while at a weekend barbecue.

Quality Care

U.S.-based, board certified 98point6 doctors diagnose, treat, prescribe medication and order labs as appropriate and follow up. Audio and video support are also available as needed.

24/7

Virus in the middle of the night or itchy rash over the weekend? Get immediate non-emergency care around the clock—even after hours and on holidays.

Purple mobile phone icon

On-demand

Whether you’re feeling unwell or have a health-related question, simply sign in and start a visit whenever you’re ready. No appointment needed.

Purple text bubble icon

Text-based

Connect with a primary care doctor right from your phone. Get treatment for a cough while commuting to work or get care for your child’s stomach pain while at a weekend barbecue.

Purple primary care cross icon

Quality Care

U.S.-based, board certified 98point6 doctors diagnose, treat, prescribe medication and order labs as appropriate and follow up. Audio and video support are also available as needed.

Purple clock icon

24/7

Virus in the middle of the night or itchy rash over the weekend? Get immediate non-emergency care around the clock—even after hours and on holidays.

Get treatment for on your schedule.

Get treatment for

on your schedule

Getting quality care just got a whole lot easier.

Forget what you know about traditional primary care—the inconvenient scheduling, long wait times and increasing expenses. 98point6 is breaking down the barriers, using technology to bring on-demand access to affordable care to everyone—because we think that’s the way it should be.

Getting quality care just got a whole lot easier.

Forget what you know about traditional primary care—the inconvenient scheduling, long wait times and increasing expenses. 98point6 is breaking down the barriers, using technology to bring on-demand access to affordable care to everyone—because we think that’s the way it should be.

On-demand primary care is here...and you're just three steps away from getting started.

Activating your account takes 90 seconds of less. All you need if your phone to download the app and create a profile, then you'll be ready for a 98point6 visit.

Step 1- Install the 98point6 App from the App Store

Install the app

Download 98point6 from Apple App Store or Google Play.

Step 2 - Create your 98point6 account, image of the app screen where 98point6 will text a code to your mobile phone number to confirm it's you

Create your account

No password to remember. Enter your mobile number and we’ll send you a unique pin.

Step 3: Talk to a doctor. 98point6 app screen of the doctor chat

Start your visit

Get text‐based diagnosis and treatment and a personalized Care Plan, with any necessary labs ordered and prescriptions sent to your local pharmacy.

FAQs

What services are available to Banner|Aetna members through 98point6?

Banner|Aetna members have access to U.S.- based, board-certified doctors who can answer questions, diagnose and treat acute and chronic illnesses, outline care options and order prescriptions or lab tests as appropriate. They can also help members better understand any primary care condition.

Which Banner|Aetna members are able to use 98point6 and where can they use it?

Members of most Banner|Aetna fully-insured plans and members of certain self-funded plans will have access to 98point6. 98point6 is available across all 50 states & Washington, D.C.

If needed, can 98point6 doctors write a prescription or order a lab for Banner|Aetna members?

Yes, 98point6 doctors can prescribe medications and order labs as appropriate. At the end of the visit, if the doctor determines a prescription is part of a care plan, they can send it to the member’s pharmacy. 98point6 does not prescribe opioids or other controlled substances. Lab orders are sent to the lab facility and 98point6 will contact the member to follow up with a doctor when results are available.

What kind of device do Banner|Aetna members need to access 98point6?

Members can use their iOS or Android mobile device to download the app from the App Store or Google Play. Older mobile phone versions (such as flip phones) cannot be used to access 98point6.

What are the hours of operation for 98point6?

98point6 is available 24 hours a day, 7 days a week. No appointments are necessary. Members simply open the 98point6 app on their phone to start their visit.

Can I use 98point6 to seek care for potential COVID-19 symptoms such as dry cough, tiredness or fever?

Yes. Banner|Aetna members should use virtual care as their first line of defense.

You should always call 9-1-1 for medical emergencies. A medical emergency is an event that you reasonably believe threatens you or someone else’s life or limb in such a manner that immediate medical care is needed to prevent death or serious impairment of health. A medical emergency includes severe pain, bad injury, a serious illness, or a medical condition that is quickly getting much worse.

Banner|Aetna is the brand name used for products and services provided by Banner Health and Aetna Health Insurance Company and Banner Health and Aetna Health Plan Inc. Health benefits and health insurance plans are offered, underwritten and/or administered by Banner Health and Aetna Health Insurance Company and/or Banner Health and Aetna Health Plan Inc. (Banner|Aetna). Each insurer has sole financial responsibility for its own products. Banner|Aetna is an affiliate of Banner Health and, of Aetna Life Insurance Company and its affiliates (Aetna). Aetna and Banner Health provide certain management services to Banner|Aetna.

Access to the 98point6 application is not included in all plans. 98point6 is a registered trademark of 98point6 Inc.

Apple, the Apple logo, iPad®️, iPod®️, iPod touch®️ and iPhone®️ are trademarks of Apple Inc., registered in the U.S. and other countries.

Google®️ and Google Play Store™ are trademarks of Alphabet®️ Inc., registered in the U.S. and other countries.

98point6 and 98point6 physicians are independent contractors and are neither agents nor employees of Banner|Aetna or plans administered by Banner|Aetna. Using the 98point6 app does not replace the primary care physician and does not guarantee that a prescription will be written. 98point6 physicians will not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. Physicians reserve the right to deny care for potential misuse of services.

This material is for information only. Health benefits and health insurance plans contain exclusions and limitations. Provider participation may change without notice. Banner|Aetna does not provide care or guarantee access to health care services. Information is believed to be accurate as of the production date; however, it is subject to change.

©️ 2019 Banner Health and Aetna Health Insurance Company and Banner Health and Aetna Health Plan Inc.

98point6 full color logo
Banner|Aetna and CVS logo