Through December 31, Banner|Aetna will offer zero co-pay 98point6 virtual care visits for any reason.

Banner|Aetna members should use telemedicine as their first line of defense in order to limit potential exposure in physician offices. The $5 cost share for Banner|Aetna members, with HSA-compatible plans, will be waived for all 98point6 virtual care visits through December 31, 2021.

Visit the Aetna COVID-19 resource center for information

On-demand, text-based primary care

For all employees and dependents ages 1+ enrolled in an eligible Banner|Aetna plan

HSA/High Deductible Plan Members:

$5 out of pocket cost per visit

All Others:

$0 out of pocket cost per visit


Enter your mobile number below and we’ll send a 98point6 app link right to your phone.

Information for AT&T customers

Some AT&T customers may not receive the SMS containing the app link. Please visit the Apple App Store or Google Play directly to download the 98point6 app on your mobile device.

Photo of a Black woman's hands holding a smartphone
98point6 app home screen

On-demand

Whether you’re feeling unwell or have a health-related question, simply sign in and start a visit whenever you’re ready. No appointment needed.

Text-based

Connect with a primary care physician right from your phone. Get treatment for a cough while commuting to work or get care for your child’s stomach pain while at a weekend barbecue.

Quality Care

U.S.-based, board certified 98point6 doctors diagnose, treat, prescribe medication and order labs as appropriate and follow up. Audio and video support are also available as needed.

clock

24/7

Virus in the middle of the night or itchy rash over the weekend? Get immediate care around the clock—even after hours and on holidays.

phone in hand icon

On-demand

Whether you’re feeling unwell or have a health-related question, simply sign in and start a visit whenever you’re ready. No appointment needed.

chat icon

Text-based

Connect with a primary care physician right from your phone. Get treatment for a cough while commuting to work or get care for your child’s stomach pain while at a weekend barbecue.

heart icon

Quality Care

U.S.-based, board certified 98point6 doctors diagnose, treat, prescribe medication and order labs as appropriate and follow up. Audio and video support are also available as needed.

clock icon

24/7

Virus in the middle of the night or itchy rash over the weekend? Get immediate care around the clock—even after hours and on holidays.

Get treatment for

on your schedule

Not feeling well? Just have a question? We've got you.

Get treatment for on your schedule.

Not feeling well? Just have a question? We've got you.

Getting quality care
just got a whole lot easier.

Forget what you know about traditional primary care—the inconvenient scheduling, long wait times and increasing expenses. 98point6 is breaking down the barriers, using technology to bring on-demand access to affordable care to everyone—because we think that’s the way it should be.

98point6 Intro Video ADA Transcript

A woman enters her home carrying several bags. As she sets them down, she notices the dog chewing on her shoes. A man runs down the sidewalk as a city bus pulls away.

Life happens at its own pace, whether you're ready for it or not.

A woman in an office looks at her online calendar. She frowns and holds a hand to her stomach.

You do what you can to fit everything in, but not every shortcut is a good one.

She searches "lower stomach pain" online. Articles pop up titled "There's No Cure," "You May Already Be Dead," "Panic Before It's Too Late." She looks alarmed.

If you have a health question, ask a real doctor. With 98point6, you can get text-based primary care right on your phone from board certified physicians supported by advanced technology with access when you need it, no ques -- [coughing].

The first woman looks at the 98point6 app on her phone as she cooks. She has a text conversation and sends a photo of a rash on her hand.

Now on a crowded bus, the man texts, "What can I do to boost my immune system?" as the coughing man sits next to him.

No question is too small to ask, even that little thing you've been wondering about. And because your visit is text-based, you can have a visit anywhere, even for those issues that can be uncomfortable to talk about.

The woman in the office is now in a meeting. She discreetly uses her phone and texts, "I think I might have a UTI."

After your visit, you'll get a Care Plan sent to your phone with professional diagnosis and treatment. You can review it any time you want. Any prescriptions are sent to your local pharmacy instantly. We are bringing affordable primary care to everyone because we think that's the way it should be, and people seem to like that.

Reviews: "Users can have a doctor's visit from literally anywhere." - GeekWire. "The whole process including the initial signup, took about 15 minutes." - Inc. 4.9 out of 5 stars. Actual user reviews: "I love this app. A fast way to ask a doctor." "Wow! They couldn't have made that any easier." "Was able to text with a doctor right from my bed!" "This is amazing!"

Get care on your schedule anywhere, no appointment needed. You can even start a visit right now.

App Store and Google Play logos. Start Your Visit. 98point6.

ADA Video Transcript

Getting quality care just got a whole lot easier.

98point6 Intro Video ADA Transcript

A woman enters her home carrying several bags. As she sets them down, she notices the dog chewing on her shoes. A man runs down the sidewalk as a city bus pulls away.

Life happens at its own pace, whether you're ready for it or not.

A woman in an office looks at her online calendar. She frowns and holds a hand to her stomach.

You do what you can to fit everything in, but not every shortcut is a good one.

She searches "lower stomach pain" online. Articles pop up titled "There's No Cure," "You May Already Be Dead," "Panic Before It's Too Late." She looks alarmed.

If you have a health question, ask a real doctor. With 98point6, you can get text-based primary care right on your phone from board certified physicians supported by advanced technology with access when you need it, no ques -- [coughing].

The first woman looks at the 98point6 app on her phone as she cooks. She has a text conversation and sends a photo of a rash on her hand.

Now on a crowded bus, the man texts, "What can I do to boost my immune system?" as the coughing man sits next to him.

No question is too small to ask, even that little thing you've been wondering about. And because your visit is text-based, you can have a visit anywhere, even for those issues that can be uncomfortable to talk about.

The woman in the office is now in a meeting. She discreetly uses her phone and texts, "I think I might have a UTI."

After your visit, you'll get a Care Plan sent to your phone with professional diagnosis and treatment. You can review it any time you want. Any prescriptions are sent to your local pharmacy instantly. We are bringing affordable primary care to everyone because we think that's the way it should be, and people seem to like that.

Reviews: "Users can have a doctor's visit from literally anywhere." - GeekWire. "The whole process including the initial signup, took about 15 minutes." - Inc. 4.9 out of 5 stars. Actual user reviews: "I love this app. A fast way to ask a doctor." "Wow! They couldn't have made that any easier." "Was able to text with a doctor right from my bed!" "This is amazing!"

Get care on your schedule anywhere, no appointment needed. You can even start a visit right now.

App Store and Google Play logos. Start Your Visit. 98point6.

ADA Video Transcript

Forget what you know about traditional primary care—the inconvenient scheduling, long wait times and increasing expenses. 98point6 is breaking down the barriers, using technology to bring on-demand access to affordable care to everyone—because we think that’s the way it should be.

On-demand primary care is here...and you're just three steps away from getting started.

Activating your account takes 90 seconds or less. All you need is your phone to download the app and create a profile, then you’ll be ready for a 98point6 visit.

Screenshot of step one of signing up for 98point6 by installing the app on your smartphone

Install the App

Download 98point6 from the Apple App Store or Google Play.

Screenshot of step two of signing up for 98point6 by entering your mobile number to receive a security code

Create your account

No password to remember. Enter your mobile number and we’ll send you a unique pin.

Screenshot of step three of signing up for 98point6 of starting a text-based messaging visit with a physician

Start your visit

Get text‐based diagnosis and treatment and a personalized Care Plan, with any necessary labs ordered and prescriptions sent to your local pharmacy.

FAQs

What services are available to Banner|Aetna members through 98point6?

Banner|Aetna members have access to U.S.- based, board-certified doctors who can answer questions, diagnose and treat acute and chronic illnesses, outline care options and order prescriptions or lab tests as appropriate. They can also help members better understand any primary care condition.

Which Banner|Aetna members are able to use 98point6 and where can they use it?

Members of most Banner|Aetna fully-insured plans and members of certain self-funded plans will have access to 98point6. 98point6 is available across all 50 states & Washington, D.C.

If needed, can 98point6 doctors write a prescription or order a lab for Banner|Aetna members?

Yes, 98point6 doctors can prescribe medications and order labs as appropriate. At the end of the visit, if the doctor determines a prescription is part of a care plan, they can send it to the member’s pharmacy. 98point6 does not prescribe opioids or other controlled substances. Lab orders are sent to the lab facility and 98point6 will contact the member to follow up with a doctor when results are available.

What kind of device do Banner|Aetna members need to access 98point6?

Members can use their iOS or Android mobile device to download the app from the App Store or Google Play. Older mobile phone versions (such as flip phones) cannot be used to access 98point6.

What are the hours of operation for 98point6?

98point6 is available 24 hours a day, 7 days a week. No appointments are necessary. Members simply open the 98point6 app on their phone to start their visit.

Can I use 98point6 to seek care for potential COVID-19 symptoms such as dry cough, tiredness or fever?

Yes. Banner|Aetna members should use virtual care as their first line of defense.

What are the Banner|Aetna 98point6 Registration Contest Details & Rules?

We're giving eligible members the chance to receive a $5 gift card to redeem at Starbucks. To be an eligible member, you must:

  1. Have been sent a 98point6 contest promotion mailer.
  2. Register and create a 98point6 account by May 30, 2021.
  3. This drawing is offered to fully-insured Banner|Aetna members and self-funded Banner|Aetna members who appear in our system and who create a 98point6 account during the contest period.
  4. Be 18 years or older
  5. Download and register through the mobile app to be eligible
  6. Contest period begins on May 1, 2021 at 12:01 a.m. (PST) and ends on May 31, 2021 at 11:59 p.m. (PST).
  7. Each 98point6 registration will count as one entry and the offer is limited to one entry per person.
  8. We reserve the right to refuse any registration for any reason.
  9. Odds of winning depend upon the number of eligible entries received. No assignment, transfer or substitution of the prize is permitted. Any taxes are the sole responsibility of the winner.
  10. Winners will be selected on June 4, 2021 at or before 12:01 p.m. (PST). Winners of the contest will be notified by email no later than June 18, 2021. Prizes will be awarded on or before June 18, 2021.
  11. Winners must meet all eligibility requirements.
  12. Prizes are non-transferable and not redeemable for cash.
  13. Employees of Banner|Aetna, its subsidiaries, affiliates and their families are not eligible to enter.
  14. By registering, contestants accept these rules and agree to be bound by the results of the prize drawings. All decisions made are final.
  15. Recipients of this material can write to Sponsor to have their name removed from further distributions.
  16. No purchase necessary to enter. A purchase will not improve the recipient’s chances of winning. Void where prohibited.

You should always call 9-1-1 for medical emergencies. A medical emergency is an event that you reasonably believe threatens you or someone else’s life or limb in such a manner that immediate medical care is needed to prevent death or serious impairment of health. A medical emergency includes severe pain, bad injury, a serious illness, or a medical condition that is quickly getting much worse.

Banner|Aetna is the brand name used for products and services provided by Banner Health and Aetna Health Insurance Company and Banner Health and Aetna Health Plan Inc. Health benefits and health insurance plans are offered, underwritten and/or administered by Banner Health and Aetna Health Insurance Company and/or Banner Health and Aetna Health Plan Inc. (Banner|Aetna). Each insurer has sole financial responsibility for its own products. Banner|Aetna is an affiliate of Banner Health and, of Aetna Life Insurance Company and its affiliates (Aetna). Aetna and Banner Health provide certain management services to Banner|Aetna.

Access to the 98point6 application is not included in all plans. 98point6 is a registered trademark of 98point6 Inc.

Apple, the Apple logo, iPad®️, iPod®️, iPod touch®️ and iPhone®️ are trademarks of Apple Inc., registered in the U.S. and other countries.

Google®️ and Google Play Store™ are trademarks of Alphabet®️ Inc., registered in the U.S. and other countries.

98point6 and 98point6 physicians are independent contractors and are neither agents nor employees of Banner|Aetna or plans administered by Banner|Aetna. Using the 98point6 app does not replace the primary care physician and does not guarantee that a prescription will be written. 98point6 physicians will not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. Physicians reserve the right to deny care for potential misuse of services.

This material is for information only. Health benefits and health insurance plans contain exclusions and limitations. Provider participation may change without notice. Banner|Aetna does not provide care or guarantee access to health care services. Information is believed to be accurate as of the production date; however, it is subject to change.

©️ 2021 Banner Health and Aetna Health Insurance Company and Banner Health and Aetna Health Plan Inc.

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