Care when you need it, right from your mobile device.

Get the app

Get text-based care anywhere

Scan the QR code to the right with the camera app on your mobile phone to download the 98point6 app and get started today!

On-demand

In the palm of your hand, no appointment needed. Whether you’re feeling unwell or have a health-related question, simply sign in and start a visit whenever you’re ready. Traveling or relocating? We’ve got you. 98point6 has you covered nationwide.

Text-based

Connect with a primary care physician right from your phone. Get treatment for a cough while away from home or get care for your child’s stomach pain at 2 am.

Quality Care

U.S.-based, board certified 98point6 doctors diagnose, treat, prescribe medication and order labs as appropriate and follow ups at no additional cost. Audio and video support services are also available as needed.

24/7/365

Back pain in the middle of the night or itchy rash over the weekend? Get immediate care around the clock—all day, every day of the year.

Getting quality care just got a whole lot easier.

Forget what you know about traditional primary care—the inconvenient scheduling, long wait times and increasing expenses. 98point6 is breaking down the barriers, using technology to bring on-demand access to affordable care to everyone—because we think that’s the way it should be.

Primary Care

Here for you 24/7

Connect with a member of the 98point6 care team, including board-certified physicians, anytime, anywhere from the 98point6 app––with no appointments, no travel and no hassle.

From late-night questions to routine prescription refills, the 98point6 clinic care team are trusted experts keeping you on the path to good health, at no cost to you.

Treating common conditions (ages 1+):

  • Cough, cold and flu symptoms
  • Muscle sprains and strains
  • Nausea and stomach concerns
  • Rashes and cold sores
  • UTI and yeast infections
  • Pink eye and seasonal allergies

Supporting chronic conditions with you and your regular primary care provider:

  • Diabetes
  • Hypertension
  • Acne
  • and more

For diagnosis, treatment or guidance for any primary care conditions or concerns, it starts with a single tap.

Install the App

Download 98point6 from the Apple App Store or Google Play.

Create your account

No password to remember. Enter your mobile number and we’ll send you a unique pin.

Start your visit

Get text‐based diagnosis and treatment and a personalized Care Plan, with any necessary labs ordered and prescriptions sent to your local pharmacy.

FAQs

What services are available to Banner|Aetna members through 98point6?

Banner|Aetna members have access to U.S.- based, board-certified doctors who can answer questions, diagnose and treat acute and chronic illnesses, outline care options and order prescriptions or lab tests as appropriate. They can also help members better understand any primary care condition.

Which Banner|Aetna members are able to use 98point6 and where can they use it?

Members 1yr and older of most Banner|Aetna fully insured plans, members of certain self-funded plans and ACA marketplace health insurance plans will have access to 98point6. 98point6 is available across all 50 states and Washington D.C.

What ID do I use to register with 98point6?

Most Banner|Aetna members use the last 4 digits of their SSN to register with 98point6. Some members will use the last four digits of the member ID, found on the Banner|Aetna insurance card.

If needed, can 98point6 doctors write a prescription or order a lab for Banner|Aetna members?

Yes, 98point6 doctors can prescribe medications and order labs as appropriate. At the end of the visit, if the doctor determines a prescription is part of a care plan, they can send it to the member’s pharmacy. 98point6 does not prescribe opioids or other controlled substances. Lab orders are sent to the lab facility and 98point6 will contact the member to follow up with a doctor when results are available.

What kind of device do Banner|Aetna members need to access 98point6?

Members can use their iOS or Android mobile device to download the app from the App Store or Google Play. Older mobile phone versions (such as flip phones) cannot be used to access 98point6.

What are the hours of operation for 98point6?

98point6 is available 24 hours a day, 7 days a week. No appointments are necessary. Members simply open the 98point6 app on their phone to start their visit.

Can I use 98point6 to seek care for potential COVID-19 symptoms such as dry cough, tiredness or fever?

Yes.

What are the Banner|Aetna 98point6 Registration Contest Details & Rules?

At certain times of the year, we give new registrants to 98point6 the chance to win a $5 Starbucks gift card. Participants must create a 98point6 account between the established timeframe through the date indicated on the promotional piece.

  1. Must be 18 years or older (19 in Nebraska). Maximum of one winner per household. Must reside in the United States.
  2. This drawing is only offered to Banner|Aetna who appear in our system and who create a 98point6 account during the contest period.
  3. Contest period begins on the date the mailer is received and ends on the “through DATE” indicated at 11:59 p.m. (PDT).
  4. 98point6 reserves the right to refuse any registration for any reason.
  5. No assignment, transfer or substitution of the prize is permitted. Any taxes are the sole responsibility of the winner.
  6. The winners of the prizes will be selected by 98point6 from all individuals who complete the contest registration process during the contest period. Winners will be selected on the “through DATE” indicated at or before 11:59 p.m. (PDT). Winners of the contest will be notified by email or by mail at last known physical address on file. Prizes will be awarded on or before the “through DATE” indicated at or before 11:59 p.m. (PDT).
  7. Winners must meet all eligibility requirements as required by 98point6.
  8. Prizes are non-transferable and not redeemable for cash. The winners agree to accept the prize “as is.”
  9. Employees of 98point6, its subsidiaries, affiliates and their families are not eligible to enter.
  10. Participating entrants agree that 98point6, its subsidiaries, participating sponsors, their affiliates, officers, directors, agents and their employees shall not be responsible for lost, misdirected, illegible or late entries.
  11. By registering, contestants accept these rules and agree to be bound by the results of the prize drawings. All decisions made by 98point6 are final.
  12. The Sponsor, 98point6, and its affiliates are not responsible for any incorrect or inaccurate information, whether caused by website users, or tampering or hacking, or by any of the equipment or programming associated with or utilized in the drawing and assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to the website. Sponsor is not responsible for entries that are corrupted or otherwise not received correctly or for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of e-mail, or on account of technical problems or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to participants or to any other person’s computer related to or resulting from participating or downloading materials in the drawing; or for lost, late or misdirected entries. If, for any reason, the drawing is not capable of running as planned by reason of infection by computer virus, worms, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of the Sponsor, which, in the sole opinion of Sponsor, could corrupt or affect the administration, security, fairness, integrity or proper conduct of this drawing, Sponsor reserves the right at its sole discretion to cancel, terminate, modify or suspend the drawing.
  13. Recipients of this material can write to Sponsor to have their name removed from further distributions or publication.
  14. No purchase necessary to enter. A purchase will not improve the recipient’s chances of winning. Void where prohibited.
  15. Starbucks is not a participant in or a sponsor of this promotion.
  16. Except where prohibited, each entrant agrees that this Promotion shall be governed by, and construed in accordance with, the laws of the State of Washington, without giving effect to any choice of law or conflict of law rules.
  17. 98point6 is located at 701 5th Avenue, Suite 2300 Seattle, WA 98104. Please direct any questions to engagement@98point6.com.

Does 98point6 support languages other than English?

Yes, 98point6 offers support for other languages during a visit. Physicians are supported by interpreters in over 350 languages who connect with the patient via audio within the app to assist with your medical evaluation. Other parts of the 98point6 experience, including the Automated Assistant and your Care Plan, are currently only available in English.

You should always call 9-1-1 for medical emergencies. A medical emergency is an event that you reasonably believe threatens you or someone else’s life or limb in such a manner that immediate medical care is needed to prevent death or serious impairment of health. A medical emergency includes severe pain, bad injury, a serious illness, or a medical condition that is quickly getting much worse.

Health benefits and health insurance plans are offered, underwritten, and/or administered by Banner Health and Aetna Health Insurance Company and/or Banner Health and Aetna Health Plan Inc. (Banner|Aetna). Banner|Aetna is an affiliate of Banner Health and of Aetna Life Insurance Company and its affiliates (Aetna). Each insurer has sole financial responsibility for its own products. Aetna and Banner Health provide certain management services to Banner|Aetna. Aetna and CVS Pharmacy® are part of the CVS Health family of companies. Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are both within the CVS Health family.

Access to the 98point6 application is included in all Banner|Aetna ACA individual & family plans. 98point6 is not available in all Banner|Aetna plans offered through employers. 98point6 is a registered trademark of 98point6 inc.

Apple, the Apple logo, iPad:registered:, iPod:registered:, iPod touch:registered: and iPhone:registered: are trademarks of Apple Inc., registered in the U.S. and other countries.

Google® and Google Play Store™ are trademarks of Alphabet® Inc., registered in the U.S. and other countries.

98point6 and 98point6 physicians are independent contractors and are neither agents nor employees of Banner|Aetna or plans administered by Banner|Aetna. Using the 98point6 app does not replace the primary care physician and does not guarantee that a prescription will be written. 98point6 physicians will not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. Physicians reserve the right to deny care for potential misuse of services.

This material is for information only and is not an offer or invitation to contract. Providers are independent contractors and are not agents of Banner l Aetna. Provider participation may change without notice. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Information is believed to be accurate as of the production date; however, it is subject to change.

© 2022 Banner Health and Aetna Health Insurance Company and Banner Health and Aetna Health Plan Inc.