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On-demand primary care
at your fingertips

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  • U.S.-based, board-certified physicians
  • For benefit-enrolled Diocese of Pensacola-Tallahassee employees and
    dependents ages 1 and older
  • No appointment, low or no visit fee, no wait
  • Have questions? View our Frequently Asked Questions

Download 98point6 today

Use 98point6 anytime you aren't feeling well or have a medical question

Getting quality care just got a whole lot easier

Forget what you know about traditional primary care—the inconvenient scheduling, long wait times and increasing expenses. 98point6 is breaking down the barriers, using technology to bring on-demand access to affordable care to everyone—because we think that’s the way it should be.

On-demand primary care is here...and you’re just three steps awayfrom getting started.

Activating your account takes 90 seconds or less. All you need is your phone to download the app and create a profile, then you’ll be ready for a 98point6 visit.

Install the 98point6 app

Install the app

Download 98point6 from Apple App Store or Google Play.

Create a 98point6 account

Create your account

No password to remember. Enter your mobile number and we’ll send you a unique pin.

Start a 98point6 visit

Start your visit

Get text‐based diagnosis and treatment and a personalized Care Plan, with any necessary labs ordered and prescriptions sent to your local pharmacy.

98point6 is a new addition to the health and well-being offerings available through Diocese of Pensacola-Tallahassee

98point6 FAQs

What is 98point6? What can I use it for?

98point6 is a new kind of on-demand primary care delivered through a highly secure in-app messaging experience on your mobile phone. With 98point6, U.S-based, board-certified physicians answer questions, diagnose and treat acute and chronic illnesses, outline care options and order any necessary prescriptions or lab tests. We can also help you better understand any primary care conditions.

Who can use 98point6? How much does it cost?

Members and dependents ages 1 and older are eligible to receive care through 98point6. Visits are available at no cost to those enrolled on a PPO plan and for only $5 per visit for all others eligible members. Please check with your employer for more specific questions regarding eligibility requirements.

How does it work?

Users simply download the free 98point6 app from the Apple App Store or Google Play, sign in using a mobile phone number and create a profile. If the user's subscription is covered by an employer, health plan or university, they'll be asked to verify their identity to confirm their coverage. Once registered, users click “Start your visit” and begin a text-based visit, where an Automated Assistant will gather information on your symptoms and ask clarifying questions (audio, video and photo support, as needed). The information gathered is delivered to one of 98point6’s board-certified physicians, who will then join the visit and continue the text-based conversation with the patient. From there, the patient will be provided with a diagnosis and treatment plan which could include: answers to patient questions/concerns, prescriptions sent directly to their pharmacy, ordering of labs, a referral or recommended self-care. At the end of every visit, a personalized Care Plan is created and securely stored within the app—easily accessible and available for the patient at any time. If labs are ordered, a 98point6 physician will follow up with the patient once the results are back.

Where is 98point6 available?

We provide primary care to patients nationwide. Our service is available in all 50 states across the U.S. & Washington D.C. Patients must be 19 years or older to seek care in Nebraska.

Can I send my visit records to my primary care or other physician?

If you would like your medical record sent to another provider, please download our medical record request form and send the completed form, along with a copy of your state-issued ID to support@98point6.com.

How does 98point6 handle prescriptions and lab tests?

98point6 physicians can and do prescribe medications when they are appropriate. If a prescription is a part of your treatment plan, we’ll send it electronically to your preferred pharmacy. 98point6 does not prescribe controlled substances (such as opioids) or lifestyle medications (such as Viagra and Propecia).

If the 98point6 physician determines that lab work is necessary, they will order a lab test. Once ordered, simply visit a nearby LabCorp or Quest Diagnostics location and when your results are ready, a 98point6 physician will reach out to walk you through your results.

What do I do if I have trouble logging on or getting access to 98point6?

Please reach out to our customer support team through our Contact Us form. A support representative will be in touch to help resolve your issue.

How do I request care for my child?

Care for children ages 1-17 years old must be requested by a parent or legal guardian eligible for 98point6. In order to receive care, the child must also be eligible for 98point6 through the parent or guardian’s plan.

To request care for your child, begin a visit as you normally would. A list of your eligible dependents ages 1-17 will appear. Select who you’re seeking care for, and complete the child’s profile.

Next, the automated assistant will gather information about the child’s symptoms, then will deliver the information to one of 98point6’s board-certified physicians. The physician will have a text-based conversation with you about your child’s symptoms, using audio, video or photos as needed. For younger children (i.e., under age 5), the physician will likely request a brief video encounter.

More information about pediatric visits can be found in our general FAQs.

Who can request care for children?

Care for children ages 1-17 years old must be requested by a parent or legal guardian eligible for 98point6. In order to receive care, the child must also be eligible for 98point6 through the parent or guardian’s plan.

To request care for your child, begin a visit as you normally would. A list of your eligible dependents ages 1-17 will appear. Select who you’re seeking care for, and complete the child’s profile.

Next, the automated assistant will gather information about the child’s symptoms, then will deliver the information to one of 98point6’s board-certified physicians. The physician will have a text-based conversation with you about your child’s symptoms, using audio, video or photos as needed. For younger children (i.e., under age 5), the physician will likely request a brief video encounter.

More information about pediatric visits can be found in our general FAQs.

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