Producer Support Materials
Banner|Aetna's Virtual Care Solution
To support its continued commitment to improving the member experience and reducing the cost of care, Banner|Aetna now has a virtual care solution, delivered by 98point6. Members of most Banner|Aetna fully-insured plans, members of certain self-funded plans and ACA marketplace health insurance plans will have access to this virtual care solution at little or no cost.
98point6 delivers quality primary care 24/7 through a private and secure text-based experience on a member’s mobile phone. U.S.-based, board-certified doctors answer questions, diagnose and treat, outline care options, order prescriptions or labs as appropriate, and refer members to specialists and resources in the Banner|Aetna network, all through the convenience of one app.
Virtual Care Support Materials
Your Banner|Aetna Virtual Care Program Overview
This document provides an overview of Banner|Aetna's virtual care solution, delivered by 98point6, and is available to share with commercial clients.Download now
New Virtual Care Solution: 98point6
The health care solution that works for everyone
Potentially increase employee use of primary care to positively impact premiums without benefit reductions. As a producer, you will demonstrate technology leadership and optimize costs for your clients by including this innovative virtual care solution, 98point6.
Employers can expand the scope of quality medical care—engaging the hard to reach, delivering early medical intervention and potentially reducing costs while improving employee satisfaction—by including this innovative virtual care solution, 98point6.
Make connecting with a doctor as simple as sending a text or doing an online search—at little or no cost to the employee—by including this innovative virtual care solution, 98point6.
For additional questions, please contact your Banner|Aetna sales representative.
Banner|Aetna members have access to U.S.- based, board-certified doctors who can answer questions, diagnose and treat acute and chronic illnesses, outline care options and order prescriptions or lab tests as appropriate. They can also help members better understand any primary care condition.
Members of most Banner|Aetna fully-insured plans, members of certain self-funded plans and ACA marketplace health insurance plans will have access to 98point6. 98point6 is available across all 50 states & Washington D.C.
98point6 is available 24 hours a day, 7 days a week. No appointments are necessary. Members simply open the 98point6 app on their phone to start their visit.
Yes, 98point6 doctors can prescribe medications and order labs as appropriate. At the end of the visit, if the doctor determines a prescription is part of a care plan, they can send it to the member’s pharmacy. 98point6 does not prescribe opioids or other controlled substances. Lab orders are sent to the lab facility and 98point6 will contact the member to follow up with a doctor when results are available.
Yes. Banner|Aetna members should use virtual care as their first line of defense.
A Better Way
Health care is complicated. Banner|Aetna members want health care options that support their busy and connected lives; leveraging technology and innovation is important to meeting these changing expectations. With a relentless focus on enhancing the member experience, Banner|Aetna now has a virtual care solution, delivered by 98point6. Integrated with our members' health plan, 98point6 is on-demand, text-based primary care that's delivered via secure, in-app messaging. With 98point6, members have 24/7 access to U.S.-based, board-certified doctors who can answer questions, diagnose and treat, outline care options, order prescriptions and labs as appropriate and refer members to specialists and resources in their Banner|Aetna network, all through the convenience of one app.
Banner|Aetna is the brand name used for products and services provided by Banner Health and Aetna Health Insurance Company and Banner Health and Aetna Health Plan Inc. Health benefits and health insurance plans are offered, underwritten and/or administered by Banner Health and Aetna Health Insurance Company and/or Banner Health and Aetna Health Plan Inc. (Banner|Aetna). Each insurer has sole financial responsibility for its own products. Banner|Aetna is an affiliate of Banner Health and, of Aetna Life Insurance Company and its affiliates (Aetna). Aetna and Banner Health provide certain management services to Banner|Aetna.
Aetna Funding Advantage is a trademark of Aetna Inc. and licensed to BannerIAetna.
Access to the 98point6 application is not included in all plans. 98point6 is a registered trademark of 98point6 Inc.
Apple, the Apple logo, iPad®, iPod®, iPod touch® and iPhone® are trademarks of Apple Inc., registered in the U.S. and other countries.
Google® and Google Play Store™ are trademarks of Alphabet® Inc., registered in the U.S. and other countries.
98point6 and 98point6 physicians are independent contractors and are neither agents nor employees of Banner|Aetna or plans administered by Banner|Aetna. Using the 98point6 app does not replace the primary care physician and does not guarantee that a prescription will be written. 98point6 physicians will not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. Physicians reserve the right to deny care for potential misuse of services.
This material is for information only. Health benefits and health insurance plans contain exclusions and limitations. Provider participation may change without notice. Banner|Aetna does not provide care or guarantee access to health care services. Information is believed to be accurate as of the production date; however, it is subject to change.
© 2021 Banner Health and Aetna Health Insurance Company and Banner Health and Aetna Health Plan Inc.