We're here for you
At 98point6, our commitment is always to deliver the highest quality of care as promptly and conveniently as possible. Given the situation that is COVID-19, it may take longer than usual for a physician to join the visit, yet our dedication to patients like you is unwavering.
Last Week's Data | Apr 5-11
Last Week's Data
Data updated every Monday by 11 am PT for the previous week. Reminder: Timing for a physician to join a visit varies by day of week and time of day. Please use information as an indicator of what today could look like, knowing each day can differ.
Average minutes for a physician to join visit
Visits related to COVID-19 concerns
Time for Physician to Join Visit, by Hour
(Numbers are in minutes, times are PT)
Make sure you have notifications on. If a physician can’t join for longer than expected, enable notifications and keep going about your day. We’ll send you a message when the doctor is available.
98point6 is text-based primary care that’s available anytime, from anywhere. The experience begins on-demand and immediately with an Automated Assistant. A physician joins the visit after the Automated Assistant has gathered details about your symptoms or health questions. Physician times to join the visit have increased and vary based on the rising demand related to coronavirus.
Follow us on social for ongoing tips and guidance, including a weekly update of Top 3 COVID-19-related topics.
Commercial client? Connect with your account manager if you want to learn more about our surge efforts or have additional questions.