We're here for you.

At 98point6, our commitment is always to deliver the highest quality of care as promptly and conveniently as possible. Given the situation that is COVID-19, it may take longer than usual for a physician to join the visit, yet our dedication to patients like you is unwavering.

Data updated every Monday by 11 am PT for the previous week. Reminder: Timing for a physician to join a visit varies by day of week and time of day. Please use information as an indicator of what today could look like, knowing each day can differ.

8.38

Average minutes for a physician to join visit

6.9

44%

Visits related to COVID-19 concerns

Time for Physician to Join Visit, by Hour

(Numbers are in minutes, times are PT)

Average minutes for a physician to join a visit, by hour for November 16, 2020
November 16, 2020
Average minutes for a physician to join a visit, by hour for November 17, 2020
November 17, 2020
Average minutes for a physician to join a visit, by hour for November 18, 2020
November 18, 2020
Average minutes for a physician to join a visit, by hour for November 19, 2020
November 19, 2020
Average minutes for a physician to join a visit, by hour for November 20, 2020
November 20, 2020
Average minutes for a physician to join a visit, by hour for November 21, 2020
November 21, 2020

Pro Tip

Make sure you have notifications on. If a physician can’t join for longer than expected, enable notifications and keep going about your day. We’ll send you a message when the doctor is available.

98point6 push notification - doctor is ready
Illustration of a woman sleeping with a small dog and a smartphone

Reminder

98point6 is text-based primary care that’s available anytime, from anywhere. The experience begins on-demand and immediately with an Automated Assistant. A physician joins the visit after the Automated Assistant has gathered details about your symptoms or health questions. Physician times to join the visit have increased and vary based on the rising demand related to coronavirus.

Stay informed

Visit our coronavirus page for FAQs, printable resources and more.

Follow us on social for ongoing tips and guidance, including a weekly update of Top 3 COVID-19-related topics.

Commercial client? Connect with your account manager if you want to learn more about our surge efforts or have additional questions.

Preview of Coronavirus Information Sheet
Facebook logo
INstagram logo
Twitter logo
Linkedin logo
Illustration of a woman sitting in a chair holding a smartphone

Stay informed

Visit our coronavirus page for FAQs, printable resources and more.

Preview of Coronavirus Information Sheet

Follow us on social for ongoing tips and guidance, including a weekly update of Top 3 COVID-19-related topics.

Facebook logo
INstagram logo
Twitter logo
Linkedin logo

Commercial client? Connect with your account manager if you want to learn more about our surge efforts or have additional questions.

Illustration of a woman sitting in a chair holding a smartphone