On-demand, text-based primary care

For eligible employees and dependents* ages 1 and older

PPO or HMO:

$0/VISIT

All Others:

$0/VISIT**

*Not all employers cover dependents. Please confirm your plan details with your employer.
**$5 HSA visit fee waived through December 31, 2021 in response to CARES Act.


Enter your mobile number below and we’ll send a 98point6 app link right to your phone.

Information for AT&T customers

Some AT&T customers may not receive the SMS containing the app link. Please visit the Apple App Store or Google Play directly to download the 98point6 app on your mobile device.

Photo of a Black woman's hands holding a smartphone
Screenshot of the 98point6 app home screen and of the end of a 98point6 visit with a physician
on-demand-phone-2

On-demand

Whether you’re feeling unwell or have a health-related question, simply sign in and start a visit whenever you’re ready. No appointment needed.

Tex-based-talk-bubble2

Text-based

Connect with a primary care physician right from your phone. Get treatment for a cough while commuting to work or get care for your child’s stomach pain while at a weekend barbecue.

nationwide

Nationwide

With service available in all 50 states plus D.C., you and your family can access care anywhere you are—at home or while traveling.

24_7

24/7

Virus in the middle of the night or itchy rash over the weekend? Get immediate care (including labs and prescriptions ordered) around the clock—even after hours and on holidays.

on-demand-phone-2

On-demand

Whether you’re feeling unwell or have a health-related question, simply sign in and start a visit whenever you’re ready. No appointment needed.

text-based

Text-based

Connect with a primary care physician right from your phone. Get treatment for a cough while commuting to work or get care for your child’s stomach pain while at a weekend barbecue.

nationwide

Nationwide

With service available in all 50 states plus D.C., you and your family can access care anywhere you are—at home or while traveling.

24_7

24/7

Virus in the middle of the night or itchy rash over the weekend? Get immediate care (including labs and prescriptions ordered) around the clock—even after hours and on holidays.

What we treat

Our board-certified physicians diagnose and treat 400+ common conditions (ages 1+) including:

  • Acne
  • Cough and cold
  • Flu-like symptoms
  • Muscle sprains and strains
  • Pink eye
  • Rashes
  • Stomach problems
  • UTI and Yeast infections
  • Anxiety and depression

Some employers additionally offer 98point6 behavioral health coaching and licensed therapy to their employee populations.

With the trusted primary care relationship at the center, our certified behavioral health coaches and licensed therapists work with patients (ages 18+) one-on-one or with a 98point6 physician to address more complex mental health concerns along with any physical symptoms you may be experiencing. To determine if you have access through your plan, please check with your Benefits team.

You can learn more about our integrated behavioral health service here.

Getting quality care
just got a whole lot easier.

Forget what you know about traditional primary care—the inconvenient scheduling, long wait times and increasing expenses. 98point6 is breaking down the barriers, using technology to bring on-demand access to affordable care to everyone—because we think that’s the way it should be.

98point6 Intro Video ADA Transcript

A woman enters her home carrying several bags. As she sets them down, she notices the dog chewing on her shoes. A man runs down the sidewalk as a city bus pulls away.

Life happens at its own pace, whether you're ready for it or not.

A woman in an office looks at her online calendar. She frowns and holds a hand to her stomach.

You do what you can to fit everything in, but not every shortcut is a good one.

She searches "lower stomach pain" online. Articles pop up titled "There's No Cure," "You May Already Be Dead," "Panic Before It's Too Late." She looks alarmed.

If you have a health question, ask a real doctor. With 98point6, you can get text-based primary care right on your phone from board certified physicians supported by advanced technology with access when you need it, no ques -- [coughing].

The first woman looks at the 98point6 app on her phone as she cooks. She has a text conversation and sends a photo of a rash on her hand.

Now on a crowded bus, the man texts, "What can I do to boost my immune system?" as the coughing man sits next to him.

No question is too small to ask, even that little thing you've been wondering about. And because your visit is text-based, you can have a visit anywhere, even for those issues that can be uncomfortable to talk about.

The woman in the office is now in a meeting. She discreetly uses her phone and texts, "I think I might have a UTI."

After your visit, you'll get a Care Plan sent to your phone with professional diagnosis and treatment. You can review it any time you want. Any prescriptions are sent to your local pharmacy instantly. We are bringing affordable primary care to everyone because we think that's the way it should be, and people seem to like that.

Reviews: "Users can have a doctor's visit from literally anywhere." - GeekWire. "The whole process including the initial signup, took about 15 minutes." - Inc. 4.9 out of 5 stars. Actual user reviews: "I love this app. A fast way to ask a doctor." "Wow! They couldn't have made that any easier." "Was able to text with a doctor right from my bed!" "This is amazing!"

Get care on your schedule anywhere, no appointment needed. You can even start a visit right now.

App Store and Google Play logos. Start Your Visit. 98point6.

ADA Video Transcript

Getting quality care just got a whole lot easier.

98point6 Intro Video ADA Transcript

A woman enters her home carrying several bags. As she sets them down, she notices the dog chewing on her shoes. A man runs down the sidewalk as a city bus pulls away.

Life happens at its own pace, whether you're ready for it or not.

A woman in an office looks at her online calendar. She frowns and holds a hand to her stomach.

You do what you can to fit everything in, but not every shortcut is a good one.

She searches "lower stomach pain" online. Articles pop up titled "There's No Cure," "You May Already Be Dead," "Panic Before It's Too Late." She looks alarmed.

If you have a health question, ask a real doctor. With 98point6, you can get text-based primary care right on your phone from board certified physicians supported by advanced technology with access when you need it, no ques -- [coughing].

The first woman looks at the 98point6 app on her phone as she cooks. She has a text conversation and sends a photo of a rash on her hand.

Now on a crowded bus, the man texts, "What can I do to boost my immune system?" as the coughing man sits next to him.

No question is too small to ask, even that little thing you've been wondering about. And because your visit is text-based, you can have a visit anywhere, even for those issues that can be uncomfortable to talk about.

The woman in the office is now in a meeting. She discreetly uses her phone and texts, "I think I might have a UTI."

After your visit, you'll get a Care Plan sent to your phone with professional diagnosis and treatment. You can review it any time you want. Any prescriptions are sent to your local pharmacy instantly. We are bringing affordable primary care to everyone because we think that's the way it should be, and people seem to like that.

Reviews: "Users can have a doctor's visit from literally anywhere." - GeekWire. "The whole process including the initial signup, took about 15 minutes." - Inc. 4.9 out of 5 stars. Actual user reviews: "I love this app. A fast way to ask a doctor." "Wow! They couldn't have made that any easier." "Was able to text with a doctor right from my bed!" "This is amazing!"

Get care on your schedule anywhere, no appointment needed. You can even start a visit right now.

App Store and Google Play logos. Start Your Visit. 98point6.

ADA Video Transcript

Forget what you know about traditional primary care—the inconvenient scheduling, long wait times and increasing expenses. 98point6 is breaking down the barriers, using technology to bring on-demand access to affordable care to everyone—because we think that’s the way it should be.

On-demand primary care is here...and you're just three steps away from getting started.

Activating your account takes 90 seconds or less. All you need is your phone to download the app and create a profile, then you’ll be ready for a 98point6 visit.

Screenshot of step one of signing up for 98point6 by installing the app on your smartphone

Install the App

Download 98point6 from the Apple App Store or Google Play.

Screenshot of step two of signing up for 98point6 by entering your mobile number to receive a security code

Create your account

No password to remember. Enter your mobile number and we’ll send you a unique pin.

Screenshot of step three of signing up for 98point6 of starting a text-based messaging visit with a physician

Start your visit

Get text‐based diagnosis and treatment and a personalized Care Plan, with any necessary labs ordered and prescriptions sent to your local pharmacy.

Meet some of our doctors

Our service is staffed by carefully selected, board-certified physicians. Our doctors are passionate about making healthcare more accessible and affordable for all patients.

Alicia Sanchez, MD

Family Medicine

Roxanna Cham, MD

Family Medicine

David Dickey, MD

Internal Medicine

Michael Grabinski, MD, MPH

Family Medicine

Erin Jones, MD

Family Medicine

Crystal Broussard, MD

Family Medicine

Andrew Le, MD

Family Medicine

Martin Maimon, MD

Internal Medicine

FAQs

Using 98point6

How do I access 98point6?

Employees and dependents 18+ can download the 98point6 app from the App Store or Google Play to your smartphone or tablet. Once registered, you can start a visit anytime you need care. Our service is available in all 50 states and Washington D.C. Employees must be 18+ to seek care; patients must be aged 19+ to seek care in Nebraska.

Can I send my visit record to another physician?

If you would like your medical record sent to another provider, please download our medical record request form and send the completed form, along with a copy of your state-issued ID to support@98point6.com.

How does 98point6 handle prescriptions and lab tests?

98point6 physicians can and do prescribe medications when they are appropriate. If a prescription is part of your treatment plan, we’ll send it electronically to your preferred pharmacy. 98point6 does not prescribe controlled substances (such as opioids) or lifestyle medications (such as Viagra and Propecia).

If a 98point6 physician determines that lab work is necessary, they will order a lab test. Once ordered, simply visit a nearby LabCorp or Quest Diagnostics location and when your results are ready, we will reach out to walk you through your results.

How do eligible dependents register for and use 98point6?

Dependents ages 18 years and older: Download the 98point6 app on your mobile device through the App Store or Google Play, sign in using your mobile phone number and create a profile. You’ll then be able to accept your coverage through the primary subscriber’s employer and will be asked to confirm the last four digits of your SSN for verification. Once registered, you may start a visit right away.

Dependents ages 1–17 years old: Care for children ages 1–17 years old must be requested by a parent or legal guardian who is eligible for 98point6. In order to receive care, the child must also be eligible for 98point6 through the parent or guardian’s plan.

A NOTE ABOUT PRIVACY: Rest assured, your text-based visit is private. We are deeply committed to protecting the confidentiality and privacy of our patients’ personal information. As a medical provider, 98point6 is HIPAA compliant, and we are compliant with privacy and security laws in each state in which we operate.

Not all employers cover dependents. Please confirm eligibility and plan details with your employer.

Does 98point6 support languages other than English?

Yes, 98point6 offers support for other languages during a visit. Physicians are supported by interpreters in over 350 languages who connect with the patient via audio within the app to assist with your medical evaluation. Other parts of the 98point6 experience, including the Automated Assistant and your Care Plan, are currently only available in English.

Pediatrics

How do I request care for my child?

If your child is eligible for 98point6, care for children ages 1-17 years old must be requested by a parent or legal guardian eligible for 98point6. In order to receive care, the child must also be eligible for 98point6 through the parent or guardian’s plan.

To request care for your child, begin a visit as you normally would. A list of your eligible dependents ages 1-17 will appear. Select who you’re seeking care for, and complete the child’s profile.

Next, the automated assistant will gather information about the child’s symptoms, then will deliver the information to one of 98point6’s board-certified physicians. The physician will have a text-based conversation with you about your child’s symptoms, using audio, video or photos as needed. For younger children (i.e., under age 5), the physician will likely request a brief video encounter.

More information about pediatric visits can be found in our general FAQs.

Please confirm eligibility and plan details with your employer.

Who can request care for children?

Parents or legal guardians eligible for 98point6 can seek care on behalf of their children who are also eligible for 98point6 through the parent or guardian’s plan. The parents and legal guardians must use their own 98point6 account when accessing care on a child’s behalf.

In order for your spouse/partner to request care for your child, both your spouse/partner and child must be eligible for 98point6 through the parent or guardian’s plan. Please confirm eligibility and plan details with your employer.

Support

What do I do if I have trouble logging on or getting access to 98point6?

Please reach out to our customer support team through our Contact Us form. A support representative will be in touch to help resolve your issue.

What are the 98point6 Registration Contest Details & Rules?

We're giving eligible members the chance to win a $25 gift card to redeem at Amazon®. We will be giving away gift cards at the end of the contest period as indicated on your mailing. To be an eligible member, you must:

  • Have been sent a 98point6 contest promotion postcard.
  • Register and create a 98point6 account by the deadline specified on the postcard.
  • This drawing is offered to members who appear in our system through an eligible employer and who create a 98point6 account during the contest period.
  • Be 18 years or older.
  • Download and register through the mobile app to be eligible.
  • Each 98point6 registration will count as one entry and the contest is limited to one entry per person.
  • Odds of winning depend upon the number of eligible entries received. No assignment, transfer or substitution of the prize is permitted. Any taxes are the sole responsibility of the winner.
  • The winners of the prizes will be selected via a random drawing. Winners of the contest will be notified by email.
  • Winners must meet all eligibility requirements as required by their employer.
  • Prizes are non-transferable and not redeemable for cash.
  • Participating entrants agree that their employer, its subsidiaries, participating sponsors, their affiliates, officers, directors, agents and their employees shall not be responsible for lost, misdirected, illegible or late entries.
  • By registering, contestants accept these rules and agree to be bound by the results of the prize drawings.
  • The Sponsor, your employer, and its affiliates are not responsible for any incorrect or inaccurate information, whether caused by website users, or tampering or hacking, or by any of the equipment or programming associated with or utilized in the drawing and assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to the website. Sponsor is not responsible for entries that are corrupted or otherwise not received correctly or for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of e-mail, or on account of technical problems or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to participants or to any other person's computer related to or resulting from participating or downloading materials in the drawing; or for lost, late or misdirected entries. If, for any reason, the drawing is not capable of running as planned by reason of infection by computer virus, worms, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of the Sponsor, which, in the sole opinion of Sponsor, could corrupt or affect the administration, security, fairness, integrity or proper conduct of this drawing, Sponsor reserves the right at its sole discretion to cancel, terminate, modify or suspend the drawing.
  • No purchase necessary to enter. A purchase will not improve the recipient’s chances of winning. Void where prohibited.
  • Amazon® is not a participant in or a sponsor of this promotion.