On-demand, text-based primary care

Service available for Clear Spring Health, Eon Health and Community Care Alliance members effective January 1, 2020


Enter your mobile number below and we’ll send a 98point6 app link right to your phone.

Photo of a Black woman's hands holding a smartphone
two phones together one displaying the 98point6 homescreen and the other displaying a 98point6 doctor/patient chat that has just ended

On-demand

Whether you’re feeling unwell or have a health-related question, simply sign in and start a visit whenever you’re ready. No appointment needed.

Text-based

Connect with a primary care physician right from your phone. Get treatment for a cough while you are enjoying the outdoors or get care for stomach pain while at a family barbeque. Visits can also switch from text to video or audio as necessary.

Nationwide

With service available in all 50 states plus D.C., you and your family can access care anywhere you are—at home or while traveling.

24/7

Virus in the middle of the night or itchy rash over the weekend? Get immediate care around the clock—even after hours and on holidays.

On-demand

Whether you’re feeling unwell or have a health-related question, simply sign in and start a visit whenever you’re ready. No appointment needed.

Text-based

Connect with a primary care physician right from your phone. Get treatment for a cough while you are enjoying the outdoors or get care for stomach pain while at a family barbeque. Visits can also switch from text to video or audio as necessary.

Nationwide

With service available in all 50 states plus D.C., you and your family can access care anywhere you are—at home or while traveling.

24/7

Virus in the middle of the night or itchy rash over the weekend? Get immediate care around the clock—even after hours and on holidays.

Get treatment for on your schedule.

Not feeling well? Just have a question? We've got you.

Get treatment for

on your schedule

Not feeling well? Just have a question? We've got you.

Getting quality care
just got a whole lot easier.

Forget what you know about traditional primary care—the inconvenient scheduling, long wait times and increasing expenses. 98point6 is breaking down the barriers, using technology to bring on-demand access to affordable care to everyone—because we think that’s the way it should be.

98point6 Intro Video ADA Transcript

A woman enters her home carrying several bags. As she sets them down, she notices the dog chewing on her shoes. A man runs down the sidewalk as a city bus pulls away.

Life happens at its own pace, whether you're ready for it or not.

A woman in an office looks at her online calendar. She frowns and holds a hand to her stomach.

You do what you can to fit everything in, but not every shortcut is a good one.

She searches "lower stomach pain" online. Articles pop up titled "There's No Cure," "You May Already Be Dead," "Panic Before It's Too Late." She looks alarmed.

If you have a health question, ask a real doctor. With 98point6, you can get text-based primary care right on your phone from board certified physicians supported by advanced technology with access when you need it, no ques -- [coughing].

The first woman looks at the 98point6 app on her phone as she cooks. She has a text conversation and sends a photo of a rash on her hand.

Now on a crowded bus, the man texts, "What can I do to boost my immune system?" as the coughing man sits next to him.

No question is too small to ask, even that little thing you've been wondering about. And because your visit is text-based, you can have a visit anywhere, even for those issues that can be uncomfortable to talk about.

The woman in the office is now in a meeting. She discreetly uses her phone and texts, "I think I might have a UTI."

After your visit, you'll get a Care Plan sent to your phone with professional diagnosis and treatment. You can review it any time you want. Any prescriptions are sent to your local pharmacy instantly. We are bringing affordable primary care to everyone because we think that's the way it should be, and people seem to like that.

Reviews: "Users can have a doctor's visit from literally anywhere." - GeekWire. "The whole process including the initial signup, took about 15 minutes." - Inc. 4.9 out of 5 stars. Actual user reviews: "I love this app. A fast way to ask a doctor." "Wow! They couldn't have made that any easier." "Was able to text with a doctor right from my bed!" "This is amazing!"

Get care on your schedule anywhere, no appointment needed. You can even start a visit right now.

App Store and Google Play logos. Start Your Visit. 98point6.

ADA Video Transcript

Getting quality care just got a whole lot easier.

98point6 Intro Video ADA Transcript

A woman enters her home carrying several bags. As she sets them down, she notices the dog chewing on her shoes. A man runs down the sidewalk as a city bus pulls away.

Life happens at its own pace, whether you're ready for it or not.

A woman in an office looks at her online calendar. She frowns and holds a hand to her stomach.

You do what you can to fit everything in, but not every shortcut is a good one.

She searches "lower stomach pain" online. Articles pop up titled "There's No Cure," "You May Already Be Dead," "Panic Before It's Too Late." She looks alarmed.

If you have a health question, ask a real doctor. With 98point6, you can get text-based primary care right on your phone from board certified physicians supported by advanced technology with access when you need it, no ques -- [coughing].

The first woman looks at the 98point6 app on her phone as she cooks. She has a text conversation and sends a photo of a rash on her hand.

Now on a crowded bus, the man texts, "What can I do to boost my immune system?" as the coughing man sits next to him.

No question is too small to ask, even that little thing you've been wondering about. And because your visit is text-based, you can have a visit anywhere, even for those issues that can be uncomfortable to talk about.

The woman in the office is now in a meeting. She discreetly uses her phone and texts, "I think I might have a UTI."

After your visit, you'll get a Care Plan sent to your phone with professional diagnosis and treatment. You can review it any time you want. Any prescriptions are sent to your local pharmacy instantly. We are bringing affordable primary care to everyone because we think that's the way it should be, and people seem to like that.

Reviews: "Users can have a doctor's visit from literally anywhere." - GeekWire. "The whole process including the initial signup, took about 15 minutes." - Inc. 4.9 out of 5 stars. Actual user reviews: "I love this app. A fast way to ask a doctor." "Wow! They couldn't have made that any easier." "Was able to text with a doctor right from my bed!" "This is amazing!"

Get care on your schedule anywhere, no appointment needed. You can even start a visit right now.

App Store and Google Play logos. Start Your Visit. 98point6.

ADA Video Transcript

Forget what you know about traditional primary care—the inconvenient scheduling, long wait times and increasing expenses. 98point6 is breaking down the barriers, using technology to bring on-demand access to affordable care to everyone—because we think that’s the way it should be.

On-demand primary care is here...and you're just three steps away from getting started.

Activating your account takes 90 seconds or less. All you need is your phone to download the app and create a profile, then you’ll be ready for a 98point6 visit.

Screenshot of the screen where you install the 98point6 app

Install the app

Download 98point6 from Apple App Store or Google Play.

Screenshot of the screen on the 98point6 app where you create an account and submit your phone number to get a security code

Create your account

Enter your mobile number and you’ll receive a unique pin. When prompted for the last four digits of your SSN, please enter 2020 in the SSN field.

Screenshot of the screen on the 98point6 app where you start a 98point6 visit with a physician

Start your visit

Get text‐based diagnosis and treatment and a personalized Care Plan, with any necessary labs ordered and prescriptions sent to your local pharmacy.

Meet some of our doctors

Our service is staffed by carefully selected, board-certified physicians. Our doctors are passionate about making healthcare more accessible and affordable for all patients.

Alicia Sanchez, MD

Family Medicine

Roxanna Cham, MD

Family Medicine

David Dickey, MD

Internal Medicine

Michael Grabinski, MD, MPH

Family Medicine

Erin Jones, MD

Family Medicine

Crystal Broussard, MD

Family Medicine

Andrew Le, MD

Family Medicine

Martin Maimon, MD

Internal Medicine

FAQs

Using 98point6

How does it work?

Users simply download the free 98point6 app from the Apple App Store or Google Play, sign in using a mobile phone number and create a profile. They will be asked to verify their identity to confirm their coverage. Once registered, users click “Start your visit” and begin a text-based visit, where an Automated Assistant will gather information on their symptoms and ask clarifying questions (audio, video and photo support, as needed). The information gathered is delivered to one of 98point6’s board-certified physicians, who will then join the visit and continue the text-based conversation with the patient. From there, the patient will be provided with a diagnosis and treatment plan which could include: answers to patient questions/concerns, prescriptions sent directly to their pharmacy, ordering of labs, a referral or recommended self-care. At the end of every visit, a personalized Care Plan is created and securely stored within the app—easily accessible and available for the patient at any time. If labs are ordered, a 98point6 physician will follow up with the patient once the results are back.

Where is the service available?

We provide primary care to members nationwide. Our service is available in all 50 states across the U.S. & Washington D.C. 

Can I send my visit record to another physician?

If you would like your medical record sent to another provider, please download our medical record request form and send the completed form, along with a copy of your state-issued ID to support@98point6.com.

How does 98point6 handle prescriptions and lab tests?

98point6 physicians can and do prescribe medications when they are appropriate. If a prescription is part of your treatment plan, we’ll send it electronically to your preferred pharmacy. 98point6 does not prescribe controlled substances (such as opioids) or lifestyle medications (such as Viagra and Propecia).

If a 98point6 physician determines that lab work is necessary, they will order a lab test. Once ordered, simply visit a nearby LabCorp or Quest Diagnostics location and when your results are ready, we will reach out to walk you through your results.

Support

What do I do if I have trouble logging on or getting access to 98point6?

Please reach out to our customer support team through our Contact Us form. A support representative will be in touch to help resolve your issue.

FAQs

Using 98point6

How does it work?

Users simply download the free 98point6 app from the Apple App Store or Google Play, sign in using a mobile phone number and create a profile. They will be asked to verify their identity to confirm their coverage. Once registered, users click “Start your visit” and begin a text-based visit, where an Automated Assistant will gather information on their symptoms and ask clarifying questions (audio, video and photo support, as needed). The information gathered is delivered to one of 98point6’s board-certified physicians, who will then join the visit and continue the text-based conversation with the patient. From there, the patient will be provided with a diagnosis and treatment plan which could include: answers to patient questions/concerns, prescriptions sent directly to their pharmacy, ordering of labs, a referral or recommended self-care. At the end of every visit, a personalized Care Plan is created and securely stored within the app—easily accessible and available for the patient at any time. If labs are ordered, a 98point6 physician will follow up with the patient once the results are back.

Where is the service available?

We provide primary care to patients nationwide. Our service is available in all 50 states across the U.S. & Washington D.C.

Can I send my visit record to another physician?

Yes. Your medical record of a visit can be sent to other physicians at your request. During the visit, just state that you’d like the record sent to another physician and you will be walked through the steps. Or send the request through our Contact Us form.

How does 98point6 handle prescriptions and lab tests?

98point6 physicians can and do prescribe medications when they are appropriate. If a prescription is part of your treatment plan, we’ll send it electronically to your preferred pharmacy. 98point6 does not prescribe controlled substances (such as opioids) or lifestyle medications (such as Viagra and Propecia).

If a 98point6 physician determines that lab work is necessary, they will order a lab test. Once ordered, simply visit a nearby LabCorp or Quest Diagnostics location and when your results are ready, we will reach out to walk you through your results.

Support

What do I do if I have trouble logging on or getting access to 98point6?

Please reach out to our customer support team through our Contact Us form. A support representative will be in touch to help resolve your issue.

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Clear Spring Health has a contract with Medicare to offer HMO and PPO plans. Enrollment in Clear Spring Health depends on contract renewal. Community Care Alliance of Illinois (CCAI) is an HMO plan sponsor contracted with Medicare. Enrollment in a CCAI plan depends on contract renewal. Eon Health has a contract with Medicare to offer HMO and PPO plans. Eon Health also has a contract with the Georgia Medicaid program and a contract with the South Carolina Medicaid program. Enrollment in Eon Health depends on contract renewal.