On-demand, text-based primary care
Service available for Clear Spring Health, Eon Health and Community Care Alliance members effective January 1, 2020
On-demand
Whether you’re feeling unwell or have a health-related question, simply sign in and start a visit whenever you’re ready. No appointment needed.
Text-based
Connect with a primary care physician right from your phone. Get treatment for a cough while commuting to work or get care for your child’s stomach pain while at a weekend barbecue.
Nationwide
With service available in all 50 states plus D.C., you and your family can access care anywhere you are—at home or while traveling.
24/7
Virus in the middle of the night or itchy rash over the weekend? Get immediate care (including labs and prescriptions ordered) around the clock—even after hours and on holidays.
On-demand
Whether you’re feeling unwell or have a health-related question, simply sign in and start a visit whenever you’re ready. No appointment needed.
Text-based
Connect with a primary care physician right from your phone. Get treatment for a cough while commuting to work or get care for your child’s stomach pain while at a weekend barbecue.
Nationwide
With service available in all 50 states plus D.C., you and your family can access care anywhere you are—at home or while traveling.
24/7
Virus in the middle of the night or itchy rash over the weekend? Get immediate care (including labs and prescriptions ordered) around the clock—even after hours and on holidays.
Get treatment for on your schedule.
Not feeling well? Just have a question? We've got you.
Get treatment for
on your schedule
Not feeling well? Just have a question? We've got you.
Getting quality care
just got a whole lot easier.
Forget what you know about traditional primary care—the inconvenient scheduling, long wait times and increasing expenses. 98point6 is breaking down the barriers, using technology to bring on-demand access to affordable care to everyone—because we think that’s the way it should be.
98point6 Intro Video ADA Transcript
A woman enters her home carrying several bags. As she sets them down, she notices the dog chewing on her shoes. A man runs down the sidewalk as a city bus pulls away.
Life happens at its own pace, whether you're ready for it or not.
A woman in an office looks at her online calendar. She frowns and holds a hand to her stomach.
You do what you can to fit everything in, but not every shortcut is a good one.
She searches "lower stomach pain" online. Articles pop up titled "There's No Cure," "You May Already Be Dead," "Panic Before It's Too Late." She looks alarmed.
If you have a health question, ask a real doctor. With 98point6, you can get text-based primary care right on your phone from board certified physicians supported by advanced technology with access when you need it, no ques -- [coughing].
The first woman looks at the 98point6 app on her phone as she cooks. She has a text conversation and sends a photo of a rash on her hand.
Now on a crowded bus, the man texts, "What can I do to boost my immune system?" as the coughing man sits next to him.
No question is too small to ask, even that little thing you've been wondering about. And because your visit is text-based, you can have a visit anywhere, even for those issues that can be uncomfortable to talk about.
The woman in the office is now in a meeting. She discreetly uses her phone and texts, "I think I might have a UTI."
After your visit, you'll get a Care Plan sent to your phone with professional diagnosis and treatment. You can review it any time you want. Any prescriptions are sent to your local pharmacy instantly. We are bringing affordable primary care to everyone because we think that's the way it should be, and people seem to like that.
Reviews: "Users can have a doctor's visit from literally anywhere." - GeekWire. "The whole process including the initial signup, took about 15 minutes." - Inc. 4.9 out of 5 stars. Actual user reviews: "I love this app. A fast way to ask a doctor." "Wow! They couldn't have made that any easier." "Was able to text with a doctor right from my bed!" "This is amazing!"
Get care on your schedule anywhere, no appointment needed. You can even start a visit right now.
App Store and Google Play logos. Start Your Visit. 98point6.
Getting quality care just got a whole lot easier.
98point6 Intro Video ADA Transcript
A woman enters her home carrying several bags. As she sets them down, she notices the dog chewing on her shoes. A man runs down the sidewalk as a city bus pulls away.
Life happens at its own pace, whether you're ready for it or not.
A woman in an office looks at her online calendar. She frowns and holds a hand to her stomach.
You do what you can to fit everything in, but not every shortcut is a good one.
She searches "lower stomach pain" online. Articles pop up titled "There's No Cure," "You May Already Be Dead," "Panic Before It's Too Late." She looks alarmed.
If you have a health question, ask a real doctor. With 98point6, you can get text-based primary care right on your phone from board certified physicians supported by advanced technology with access when you need it, no ques -- [coughing].
The first woman looks at the 98point6 app on her phone as she cooks. She has a text conversation and sends a photo of a rash on her hand.
Now on a crowded bus, the man texts, "What can I do to boost my immune system?" as the coughing man sits next to him.
No question is too small to ask, even that little thing you've been wondering about. And because your visit is text-based, you can have a visit anywhere, even for those issues that can be uncomfortable to talk about.
The woman in the office is now in a meeting. She discreetly uses her phone and texts, "I think I might have a UTI."
After your visit, you'll get a Care Plan sent to your phone with professional diagnosis and treatment. You can review it any time you want. Any prescriptions are sent to your local pharmacy instantly. We are bringing affordable primary care to everyone because we think that's the way it should be, and people seem to like that.
Reviews: "Users can have a doctor's visit from literally anywhere." - GeekWire. "The whole process including the initial signup, took about 15 minutes." - Inc. 4.9 out of 5 stars. Actual user reviews: "I love this app. A fast way to ask a doctor." "Wow! They couldn't have made that any easier." "Was able to text with a doctor right from my bed!" "This is amazing!"
Get care on your schedule anywhere, no appointment needed. You can even start a visit right now.
App Store and Google Play logos. Start Your Visit. 98point6.
Forget what you know about traditional primary care—the inconvenient scheduling, long wait times and increasing expenses. 98point6 is breaking down the barriers, using technology to bring on-demand access to affordable care to everyone—because we think that’s the way it should be.
On-demand primary care is here...and you're just three steps away from getting started.
Activating your account takes 90 seconds or less. All you need is your phone to download the app and create a profile, then you’ll be ready for a 98point6 visit.
Install the App
Download 98point6 from the Apple App Store or Google Play.
Create your account
No password to remember. Enter your mobile number and we’ll send you a unique pin.
Start your visit
Get text‐based diagnosis and treatment and a personalized Care Plan, with any necessary labs ordered and prescriptions sent to your local pharmacy.
Meet some of our doctors
Our service is staffed by carefully selected, board-certified physicians. Our doctors are passionate about making healthcare more accessible and affordable for all patients.
Alicia Sanchez, MD
Family Medicine
Roxanna Cham, MD
Family Medicine
David Dickey, MD
Internal Medicine
Michael Grabinski, MD, MPH
Family Medicine
Erin Jones, MD
Family Medicine
Crystal Broussard, MD
Family Medicine
Andrew Le, MD
Family Medicine
Martin Maimon, MD
Internal Medicine
FAQs
Using 98point6
Employees and dependents 18+ can download the 98point6 app from the App Store or Google Play to your smartphone or tablet. Once registered, you can start a visit anytime you need care. Our service is available in all 50 states and Washington D.C. Employees must be 18+ to seek care; patients must be aged 19+ to seek care in Nebraska.
If you would like your medical record sent to another provider, please download our medical record request form and send the completed form, along with a copy of your state-issued ID to support@98point6.com.
98point6 physicians can and do prescribe medications when they are appropriate. If a prescription is part of your treatment plan, we’ll send it electronically to your preferred pharmacy. 98point6 does not prescribe controlled substances (such as opioids) or lifestyle medications (such as Viagra and Propecia).
If a 98point6 physician determines that lab work is necessary, they will order a lab test. Once ordered, simply visit a nearby LabCorp or Quest Diagnostics location and when your results are ready, we will reach out to walk you through your results.
Dependents ages 18 years and older: Download the 98point6 app on your mobile device through the App Store or Google Play, sign in using your mobile phone number and create a profile. You’ll then be able to accept your coverage through the primary subscriber’s employer and will be asked to confirm the last four digits of your SSN for verification. Once registered, you may start a visit right away.
Dependents ages 1–17 years old: Care for children ages 1–17 years old must be requested by a parent or legal guardian who is eligible for 98point6. In order to receive care, the child must also be eligible for 98point6 through the parent or guardian’s plan.
A NOTE ABOUT PRIVACY: Rest assured, your text-based visit is private. We are deeply committed to protecting the confidentiality and privacy of our patients’ personal information. As a medical provider, 98point6 is HIPAA compliant, and we are compliant with privacy and security laws in each state in which we operate.
Yes, 98point6 offers support for other languages during a visit. Physicians are supported by interpreters in over 350 languages who connect with the patient via audio within the app to assist with your medical evaluation. Other parts of the 98point6 experience, including the Automated Assistant and your Care Plan, are currently only available in English.
Pediatrics
Care for children ages 1-17 years old must be requested by a parent or legal guardian eligible for 98point6. In order to receive care, the child must also be eligible for 98point6 through the parent or guardian’s plan.
To request care for your child, begin a visit as you normally would. A list of your eligible dependents ages 1-17 will appear. Select who you’re seeking care for, and complete the child’s profile.
Next, the automated assistant will gather information about the child’s symptoms, then will deliver the information to one of 98point6’s board-certified physicians. The physician will have a text-based conversation with you about your child’s symptoms, using audio, video or photos as needed. For younger children (i.e., under age 5), the physician will likely request a brief video encounter.
More information about pediatric visits can be found in our general FAQs.
Parents or legal guardians eligible for 98point6 can seek care on behalf of their children who are also eligible for 98point6 through the parent or guardian’s plan. The parents and legal guardians must use their own 98point6 account when accessing care on a child’s behalf.
In order for your spouse/partner to request care for your child, both your spouse/partner and child must be eligible for 98point6 through the parent or guardian’s plan.
Support
Please reach out to our customer support team through our Contact Us form. A support representative will be in touch to help resolve your issue.
Clear Spring Health has a contract with Medicare to offer HMO and PPO plans. Enrollment in Clear Spring Health depends on contract renewal. Community Care Alliance of Illinois (CCAI) is an HMO plan sponsor contracted with Medicare. Enrollment in a CCAI plan depends on contract renewal. Eon Health has a contract with Medicare to offer HMO and PPO plans. Eon Health also has a contract with the Georgia Medicaid program and a contract with the South Carolina Medicaid program. Enrollment in Eon Health depends on contract renewal.