The 98point6 Digital Front Door

Reimagining primary care through digital-first innovation

The ideal front door to integrated primary care delivers:
  • More satisfied and engaged members
  • Strong utilization and loyalty
  • Reduced downstream costs
  • Increased revenue optimization
98point6 app phone screens

Digital Front Door Video Transcript

Imagine a healthcare experience that truly meets the expectations of today; quality care delivered on the shoulders of technology...that fundamentally changes the economics of care delivery

Imagine an experience so convenient, intuitive and affordable that members feel invited, inspired and encouraged to seek the care they need, right when they need it.

Imagine a digital-first approach that changes the way you and your members think about care.

With primary care at the center, the 98point6 Front Door is the modern solution for your members to navigate the healthcare landscape of today and tomorrow.

It improves access to care while optimizing for member experience and affordability.

Expertly guiding members through their healthcare journey to maximize your existing resources and investments.

Seamlessly integrated into your health plan...

The future of healthcare is in meeting members where they are today. The future starts now.

Ask about the 98point6 Front Door.

ADA Video Transcript

Here’s how it works

98point6 acts as a digital entry point that’s built for seamless integration. Whether you’re a health plan that already offers a mobile app or you’re considering it for the future, we work with your existing resourcesincluding point solutions and in-network referrals—and look forward to collaborating on an optimum member experience that simultaneously drives your business goals.

Benefits for health plans

Provide an industry-leading, competitive offering

  • Meet members where they are by offering a healthcare option that fits into their daily lives and leverages today’s preferred means of communicationtext.
  • With virtual primary care as their first stop, members avoid unnecessary, costly visits to ER and urgent care and can easily receive timely diagnosis and treatment that leads to better long-term outcomes.
Doctor in app asking patient what symptoms are
Doctor in app asking patient what symptoms are

Provide an industry-leading, competitive offering

  • Meet members where they are by offering a healthcare option that fits into their daily lives and leverages today’s preferred means of communicationtext.
  • With virtual primary care as their first stop, members avoid unnecessary, costly visits to ER and urgent care and can easily receive timely diagnosis and treatment that leads to better long-term outcomes.

98point6 app screenshot

Increase member access and satisfaction

  • Virtual care available 24/7, from anywhere, removes traditional barriers around convenience, inspiring deeper levels of utilization, engagement and loyalty.
  • Patients get unlimited access to the right care at the right time—as well as guidance, answers and reassurance regarding any health-related questions.
98point6 app screenshot

Increase member access and satisfaction

  • Virtual care available 24/7, from anywhere, removes traditional barriers around convenience, inspiring deeper levels of utilization, engagement and loyalty.
  • Patients get unlimited access to the right care at the right time—as well as guidance, answers and reassurance regarding any health-related questions.

Drive members to high-value, in-network referrals and resources

  • Avoid costly referral leakage by ensuring members are directed to in-network providers, specialists, labs and pharmacies.
  • Maximize investments made in point solutions by guiding members to the additional resources available to them through their health plan.
98point6 prescription plan
98point6 prescription plan

Drive members to high-value, in-network referrals and resources

  • Avoid costly referral leakage by ensuring members are directed to in-network providers, specialists, labs and pharmacies.
  • Maximize investments made in point solutions by guiding members to the additional resources available to them through their health plan.

Why primary care first?

Long considered the “quarterbacks” of an individual’s healthcare journey, primary care physicians are the main point of contact, often the first to see signs of cancer, diabetes, hypertension and other conditions that are best detected in their earliest stages. When these doctors achieve their ultimate goal—ensuring patients get the right treatment, in the right setting, at the right time—it’s a win for everyone.

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Evidence shows a primary care relationship leads to:

  • 19% lower odds of premature death
  • 6% fewer hospital visits
  • 11% fewer ED visits
  • 7% fewer surgeries

An estimated 78% of members1 are not actively or appropriately engaged in their health.

The virtual door is always open

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Private and secure in-app messaging

  • Quick, 24/7 access to patient-centered primary care
  • Seamlessly guides members to high-value referrals and resources
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Trusted, ongoing doctor-patient relationships

  • Inspires repeat visits
  • Encourages longitudinal care
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Visit transcripts and Care Plans generated with each visit

  • Enables quality assurance consistency
  • Patients can share transcript or Care Plan with their in-person PCP

Better long-term outcomes for them means better ROI for you


For more information on how to integrate the 98point6 Digital Front Door offering into your health plan, or to schedule a demo to see how it works, please fill out the form below:

Get a demo

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This web page was put together with help from the following resources:

1https://www2.deloitte.com/tr/en/pages/life-sciences-and-healthcare/articles/consumerism-health-care.html